以互联网咨询问题为导向改进药学科普制作  

Improvement of creating pharmaceutical science popularization with internet medication consultation as orientation

作　　者：孙敏 辛本茹[1] 李英[1] 齐晓艳[1] 刘建芳[1] 徐丽[1] SUN Min;XIN Benru;LI Ying;QI Xiaoyan;LIU Jianfang;XU Li(Dept.of Pharmacy,People’s Hospital of Rizhao,Shandong Rizhao 276800,China)

机构地区：[1]日照市人民医院药学部,山东日照276800

出　　处：《中国药房》2024年第17期2142-2146,共5页China Pharmacy

基　　金：北京医卫健康公益基金会资助项目(No.YWJKJJHKYJJB20288AN)。

摘　　要：目的探索以互联网用药咨询问题为导向的药学科普制作新思路,为广大药师高效地制作高质量药学科普提供参考。方法以某院2021年9月1日-2022年2月28日互联网用药咨询问题为样本,通过帕累托图分析和总结公众用药需求,制作药学科普。利用统计学方法,比较该方法实施前后药学科普的阅读量和制作周期。结果根据帕累托原则,咨询问题类型主要集中在用法用量、不良反应、注意事项,咨询药物类型主要集中在呼吸系统用药、感染用药、风湿免疫系统及骨科用药等。由此确定15篇科普目标主题,其中5篇在2022年前推出且未采用帕累托图分析,作为方法实施前与目标主题一致组(A组);10篇为采用帕累托图分析后在2022年期间制作,作为方法实施后组(B组)。再随机抽取2022年帕累托图分析前发布且与目标主题不一致的5篇科普作为方法实施前与目标主题不一致组(C组)。和A组、C组相比,B组药学科普文章的制作周期显著缩短。和C组相比,A组和B组的阅读量显著增加。结论帕累托图可以帮助药师充分利用用药咨询问题定位公众需要的药学科普主题,提高药师制作科普的效率和质量。OBJECTIVE To explore the new idea of creating pharmaceutical science popularization oriented by internet medication consultation questions,and provide references for pharmacists to create high-quality pharmaceutical science popularization articles.METHODS By taking the internet medication consultation questions from September 1st,2021 to February 28th,2022 in a hospital as samples,pharmaceutical science popularization were created by using the Pareto chart for summarizing and analyzing the demands of the public pharmaceutical knowledge.The readers and creating cycle of pharmaceutical science popularization before and after the implementation of this method were compared by statistical analysis.RESULTS According to the Pareto principle,the types of consultation questions were mainly concentrated on usage and dosage,adverse reactions,and precautions;the types of drug consultation were mainly concentrated on respiratory system medications,anti-infective drugs,rheumatic immune system medications,and orthopedic medications,etc.Fifteen topics of science popularization were identified.Among them,5 were published before 2022 and did not adopt the Pareto chart method,serving as the pre-method and consistent with the target theme group(A group);10 were published in 2022 after adopting the Pareto chart method,serving as the postmethod group(B group);5 articles published before 2022 were selected randomly,without adopting the Pareto chart method and inconsistent with the target theme,serving as the pre-method and inconsistencies with the target theme group(C group).Compared with the A group and the C group,the creating cycle of pharmaceutical science popularization in the B group was significantly reduced.Compared with the C group,the readers were significantly increased in the A group and the B group.CONCLUSIONS Pareto chart could help pharmacists utilize medication consultation questions to identify the pharmaceutical science popularization needed by the public,which could improve the efficiency and quality of creating pha

关 键 词：药学科普制作 帕累托图 互联网用药咨询 以问题为导向 

分 类 号：R95[医药卫生—药学]