基于公众视角的突发公共卫生事件应急信息公开质量评估研究  

Quality Assessment of Emergency Information Disclosure in Emergency Public Health Event from the Public Perspective

作　　者：孙劲松 李月琳[1] 潘正源 Sun Jingsong;Li Yuelin;Pan Zhengyuan

机构地区：[1]南开大学商学院信息资源管理系

出　　处：《图书馆建设》2024年第4期159-170,共12页Library Development

基　　金：国家社科基金重大项目“国家重大突发事件信息公开质量研究”的成果之一,项目编号:20&ZD142。

摘　　要：基于信息公开质量评估的相关研究,以政府门户网站为研究对象,依据信息质量之维度框架构建政府应急信息公开质量评估体系,结合突发公共卫生事件的特殊情境,通过开展问卷调查,收集公众对于各项指标重要性的评分,并利用层次分析法进行权重赋值,以了解公众视角下各项评估指标的重要程度。从公众视角出发,建立了一套适用于突发公共卫生事件情境的应急信息公开质量评估模型,发现及时将信息传递给公众是政府有效应对突发公共卫生事件的不二选择;政府应紧跟事件形势的变化,持续地向社会公开相关信息。Based on the relevant research on information disclosure quality evaluation,taking government portal websites as the research object,a government emergency information disclosure quality evaluation system is constructed based on the dimensional framework of information quality.Combining with the special situation of emergency public health events,a questionnaire survey is conducted to collect the public's ratings of the importance of various indicators,and the analytic hierarchy process is used to assign weights to understand the importance of various evaluation indicators from the public perspective.From a public perspective,a quality evaluation model for emergency information disclosure suitable for sudden public health emergencies was established.It was found that timely transmission of information to the public is the best choice for the government to effectively respond to sudden public health emergencies;the government should keep up with changes in the situation of events and continuously disclose relevant information to society.

关 键 词：突发公共卫生事件 应急 信息公开 质量评估 公众 

分 类 号：G250[文化科学—图书馆学]