网络平台用户服务协议格式条款的类型化研究  

Research on the Typologies of User Service Protocol Format Terms in Network Platform

作　　者：李涛[1] LI Tao(School of Law,Zhongnan University of Economics and Law,Wuhan Hubei 430073,China)

机构地区：[1]中南财经政法大学法学院,湖北武汉430073

出　　处：《北京理工大学学报（社会科学版）》2024年第5期108-117,共10页Journal of Beijing Institute of Technology：Social Sciences Edition

基　　金：国家社会科学基金一般项目“非常态缔约规则之类型化与合同法体系重构研究”(19BFX114)。

摘　　要：网络平台用户服务协议缔约方式不同于传统纸介质合同的订立,在网络缔约环境下其遵循的是非常态缔约规则,呈现出格式合同的品性。司法实践中,用户服务协议格式条款较为典型的有仲裁、管辖协议条款、不合理隐私政策条款、单方变更权条款以及其他不公平条款等类型。伴随互联网科技的发展,法院对格式条款法律规制愈加采用更严格的审查标准。在程序规制方面,传统格式条款之提示说明方式不再完全适合用户服务协议,提供方应积极履行提示说明义务,并为用户提供合理退出机制。在内容规制方面,宜采用“概括规范+具体列举”模式,即以公平原则为主兼诚实信用原则为辅作为概括审查规范,并构建用户服务协议格式条款之“黑名单”与“灰名单”制度。Different from the traditional paper contract,the network platform user service agreement follows the non-normal contract rules and presents the character of format contract.In judicial practice,there are arbitration,jurisdiction agreement,unreasonable privacy policy,unilateral right of change and other unfair terms in user service agreement.With the development of Internet Science and technology,the court adopts more and more strict examination standard for standard clauses.In the aspect of procedure regulation,the traditional mode of prompt description is no longer suitable for user service agreement.The provider should fulfill the obligation of prompt description and provide reasonable exit mechanism for the user.In the aspect of content regulation,it is appropriate to adopt the mode of “General norms + specific enumerations”,that is,the principle of fairness and the principle of good faith as a supplement to the general review norms,the system of“Black list” and “Grey list” of the terms and conditions of user service agreement is constructed.

关 键 词：用户服务协议 格式条款 提示说明义务 程序规制 内容规制 

分 类 号：DF414[政治法律—经济法学] DF418[政治法律—法学]