医院职工对“6S管理工作”可接受度及影响因素分析——以广西某三甲医疗集团为例  

Acceptance and influencing factors of“6S management”among hospital staff:take a guangxi top three medical group as an example

作　　者：唐振坤 杨宸 刘宇馨 黎梦瑜[4] TANG Zhenkun;YANG Chen;LIU Yuxin;LI Mengyu(The Second Nanning People’s Hospital,Nanning 530031,China;Guangxi Medical University-School of Information and Management,Nanning 530021,China;The People’s Hospital of Guangxi Zhuang Autonomous Region,Nanning 530016,China;Guangxi Zhuang Autonomous Region Institute of Science and Technology Information,Nanning 530022,China)

机构地区：[1]南宁市第二人民医院,广西南宁530031 [2]广西医科大学信息与管理学院,广西南宁530021 [3]广西壮族自治区人民医院,广西南宁530016 [4]广西壮族自治区科学技术情报研究所,广西南宁530022

出　　处：《现代医院》2024年第9期1426-1430,1434,共6页Modern Hospitals

摘　　要：目的通过综合运用整合型科技接受模式,探究医疗集团内成员对“6S管理工作”可接受程度及分析重要影响因素。为促进工作推进及可持续发展提供理论支撑和实践指导。方法通过文献查阅法与专家函询法确定问卷的具体条目,对全院职工进行按比例分层抽样,采用问卷调查法线上收集354名于2024年以前入职且长期稳定服务于医院工作的人员可接受度反馈。最后利用SPSS 27.0对成员的问卷结果进行统计学描述。结果在所有受访对象反馈结果中,自变量范围下社群影响最高,为(2.11±0.91)分;其次是绩效期望,为(2.11±0.75)分;付出期望得分最低,仅有(1.99±0.46)分。因变量中行为意向和满意度的得分分别为(1.96±0.75)分和(1.97±0.85)分。结论利用配合情况、社群影响、绩效期望、付出期望等影响医疗集团成员行为意向和满意度的关键因素,对“6S管理工作”的持续优化提出建议。Objective By comprehensively applying the integrated technology acceptance model,we explore the acceptability of“6S management work”among members within the medical group and analyze important influencing factors.This provides theoretical support and practical guidance for promoting work progress and sustainable development.Methods In order to determine the specific items for the questionnaire,a combination of literature review and expert consultation methods was used.The entire hospital staff was stratified sampled proportionally,and an online survey was conducted to collect feedback on the acceptability from 354 employees who had been employed and stably served in the hospital before 2024.The questionnaire results were statistically described using SPSS 27.0 to clarify the current satisfaction with management work and the relevant factors.Results The community influence was the highest in the independent variable with a score of(2.11±0.91),followed by performance expectation with a score of(2.11±0.75),and giving expectation scored the lowest with a score of only(1.99±0.46).The dependent variables of behavioural intention and satisfaction scored(1.96±0.75)and(1.97±0.85)respectively.Conclusion Using the key factors influencing the behavioural intentions and satisfaction of medical group members,such as cooperation,community influence,performance expectations,and payment expectations,recommendations are made for the continuous optimization of the“6S management”process.

关 键 词：6S管理 医疗集团 整合型科技接受模式 可接受度 影响因素 

分 类 号：R197.322[医药卫生—卫生事业管理]