网络非理性群体行为概念解析与理论框架构建  

Concept Analysis and Theoretical Framework Construction of Online Irrational Group Behavior

作　　者：何雨娟 凡圣茗 张玥[1] He Yujuan;Fan Shengming;Zhang Yue(School of Information Management,Nanjing University,Nanjing 210023,China)

机构地区：[1]南京大学信息管理学院,江苏南京210023

出　　处：《现代情报》2024年第10期64-74,共11页Journal of Modern Information

基　　金：国家社会科学基金一般项目“信息茧房催化下群体性迷失形成机制与治理策略研究”(项目编号:23BTQ090)。

摘　　要：[目的/意义]随着信息技术的持续发展与普及,互联网中滋生出网络暴力、谣言散播、饭圈失范等一系列非理性群体行为,严重扰乱了网络空间乃至整个经济社会的运转秩序。在理论层面上,系统深入地探讨网络非理性群体行为,有利于对其进行科学认知和有效治理。[方法/过程]首先依据社会技术互动网络的观点剖析网络非理性群体行为的概念内涵,其次梳理国内外的现有相关研究成果,最后归纳提炼出网络非理性群体行为的理论基础、研究视角与方法、驱动因素及作用机制,形成理论框架。[结果/结论]网络非理性群体行为的概念包含群体非理性、人—技术互动、社会互动3个核心构件。本研究构建的框架整合了现有成果,可以促进未来的研究实现更多元、更深层次的问题探讨,推动治理实践更全面、更有针对性地开展。[Purpose/Significance]With the development and popularization of information technology,a series of irrational group behavior such as cyberbullying,rumor spreading,and fanaticism has emerged on the Internet,seriously disrupting the orderly process in cyberspace and even the entire society.A systematic and in-depth exploration of online irrational group behavior at the theoretical level is beneficial for understanding and governance.[Method/Process]Firstly,the concept of online irrational group behavior was analyzed according to the view of Socio-Technical Interaction Network.Then,existing relevant studies were reviewed.Finally,the theoretical basis,research perspectives and methods,driving factors and corresponding mechanisms of online irrational group behavior were summarized and extracted,constructing a theoretical framework.[Result/Conclusion]The concept of online irrational group behavior includes three components:group irrationality,human-technology interaction,and social interaction.This study integrates existing research results and constructs a framework,which could promote future research to focus on deeper issues in more diverse ways,and help to conduct governance practices more completely and specifically.

关 键 词：网络非理性群体行为 概念解析 理论框架 社会技术互动 人—技术互动 

分 类 号：G252.0[文化科学—图书馆学]