某综合医院2020-2022年信息系统运维需求分析  

Analysis of Information System Operation and Maintenance Requirements of a General Hospital from 2020 to 2022

作　　者：高稚[1] 梁志刚[1] Gao Zhi;Liang Zhigang(Xuanwu Hospital,Capital Medical University,Beijing 100053,China;不详)

机构地区：[1]首都医科大学宣武医院,北京市100053

出　　处：《中国病案》2024年第9期35-38,共4页Chinese Medical Record

摘　　要：目的以某综合医院为例分析各信息系统运维需求现状,为医院信息管理工作提供参考。方法收集2020年1月1日-2022年12月31日某院信息系统运维需求并进行率及构成比等描述性分析。结果某院3年来共记51个科室提出272条运维需求,涉及31个信息系统,3年运维需求数量分别为80条、96条、96条,呈整体递增趋势,主要围绕HIS27.94%、电子病历18.01%、LIS13.97%,职能部门申请最多,占比43.01%,需求的功能模块主要涉及模板内容28.31%、系统功能13.60%、程序规则13.24%、统计报表12.87%。76.84%的运维申请改造对现有业务流程无影响,需求的实际完成率为87.5%。结论医院信息系统运维需求度及完成率较高,主要涉及核心业务系统的模板、功能、规则和统计相关优化。Objectives This study used a general hospital as an example to analyze the current status of information system operation and maintenance needs,so as to provide a reference for hospital information management work.Methods The information system operation and maintenance requirements of a certain hospital from January 1,2020 to December 31,2022 were collected,and descriptive analysis such as rate and composition ratio was conducted.Results In the past three years,the hospital recorded a total of 272 operation and maintenance needs from 51 departments,involving 31 information systems.The three-year operation and maintenance needs were 80,96,and 96 respectively,showing an overall increasing trend.The needs mainly centered on HIS(27.94%),electronic medical record(18.01%),and LIS(13.97%).The functional departments applied for the most,accounting for 43.01%.The required functional modules mainly involve template content(28.31%),system functions(13.60%),program rules(13.24%),and statistical reports(12.87%).76.84%of the operation and maintenance application modifications had no impact on existing business processes,and the actual completion rate of the needs was 87.5%.Conclusions The demand for and completion rate of hospital information system operation and maintenance is relatively high,mainly involving the optimization of templates,functions,rules and statistics of core business systems.

关 键 词：运维 信息系统 需求管理 信息管理 

分 类 号：R197.323[医药卫生—卫生事业管理]