目的地原住民如何应对外来旅游从业者的群际威胁——基于压力应对理论的思考  

How do Destination Residents Cope with Perceived Intergroup Threats Regarding Non-local Tourism Workers?A Stress-coping Theory Perspective

作　　者：桑森垚 黄玲君 SANG Senyao;HUANG Lingjun(School of Economics and Management,Zhejiang Ocean University,Zhoushan 316000,China)

机构地区：[1]浙江海洋大学经济与管理学院,浙江舟山316000

出　　处：《旅游学刊》2024年第10期83-96,共14页Tourism Tribune

基　　金：国家社会科学基金一般项目“岛屿关系思维促进海岛旅游高质量发展策略研究”(22BGL148)资助。

摘　　要：文章基于群际威胁理论和压力应对理论,实证探讨了原住民对外来旅游从业者的群际威胁感知如何影响其压力应对方式。结果显示:1)原住民的群际威胁感知是其感知现实威胁和象征威胁的综合,而原住民的压力应对方式则囊括了问题导向型应对、正向重塑和接纳、情绪导向和逃避型应对、寻求支持4种不同类型;2)现实威胁和象征威胁均对群际情绪有显著的正向影响,且象征威胁的影响力大于现实威胁感知;3)原住民的群际情绪强度显著影响其压力应对方式,尤其是对情绪导向和逃避型应对的影响最为强烈;4)现实威胁感知只对正向重塑和接纳有显著的正面影响,但对情感性发泄或逃离应对有显著的负面影响,而象征威胁感知则对情感性发泄或逃离行为有显著的积极影响。同时,研究还证实了群际情绪在群际威胁感知和4种压力应对方式之间所发挥的中介作用。研究有助于深化理解目的地多元利益主体间群际关系,并为管理者构建和谐共融的旅游发展环境提供理论支撑。Previous studies have examined perceived intergroup threats of destination community residents regarding tourists and the coping strategies used by residents in response to the negative impacts of tourism development.However,few studies have considered the intergroup threat perception of community residents regarding non-local tourism workers,and their behavioral responses.Therefore,in the current study,we examined how perceived intergroup threats affect residents’coping strategies,and whether negative intergroup emotions play a significant mediation effect of perceived intergroup threats on residents’coping options,from the perspective of intergroup threat theory and stress-coping theory.SPSS 19.0 software was used for descriptive statistical analysis and exploratory factor analysis,Mplus 8.0 software was used for confirmatory factor analysis,and structural equation modelling was used for hypothesis testing.The results revealed the following main findings.First,residents’perceived intergroup threats regarding non-local tourism workers comprised an integration of perceived realistic threats and perceived symbolic threats.Residents’coping strategies included“problem-focused coping”,“positive reframing and acceptance”,“supporting seeking coping”,and“emotion-focused and avoidant coping”.Second,perceived intergroup threats had a significant influence on negative intergroup emotions and negative intergroup emotions had a significant effect on the choice of coping strategies.Third,perceived realistic threats had a significant negative influence on“emotion-focused and avoidant coping”but a significant positive effect on“positive reframing and acceptance”.Perceived symbolic threats had a significant positive effect on“emotion-focused and avoidant coping”only.Furthermore,negative intergroup emotions played a partial mediation role in the effect of perceived intergroup threats on residents’different behavioral responses.Therefore,perceived intergroup threats,negative intergroup emotion

关 键 词：群际威胁感知 压力应对理论 群际情绪 原住民 外来旅游从业者 

分 类 号：F59[经济管理—旅游管理]