基于KANO-AHP模型的城市送电服务用户需求设计  

User demand design for urban power supply services based on the KANOAHP model

作　　者：黄圣婴 朱佳辰 汤浩 HUANG Shengying;ZHU Jiachen;TANG Hao

机构地区：[1]上海理工大学出版印刷与艺术设计学院

出　　处：《时尚设计与工程》2024年第5期7-10,共4页The Journal of Fashion Design and Engineering

摘　　要：挖掘分析用户需求是设计的核心要素之一。主要探讨了在KANO-AHP模型指导下进行从用户需求挖掘到产品设计的设计路径,并结合城市送电服务的设计案例进行检验。通过该模型的应用,找到在设计中处理多元化用户需求优先级的方法,在同类产品的设计流程与决策中提供可量化的数据处理路径,使设计流程更加连贯可靠。The extraction and analysis of user needs is one of the core elements in design.The design path from user need extraction to product design under the guidance of the KANO-AHP model was mainly explored,and it was verified with a case study of urban power supply services.By applying the model,ways were found for handling diverse user needs in design,providing a quantitative data processing path for similar product design processes and decision-making,making the design process more coherent and reliable.

关 键 词：需求分析 KANO模型 AHP模型 城市送电服务 

分 类 号：TP3[自动化与计算机技术—计算机科学与技术]