懒人思维:ChatGPT 与读者认知惰性的生成风险  

Lazy Thinking:ChatGPT and the Generative Risk of Readers Cognitive Inertia

作　　者：季丰吉 JI Feng-ji(Nantong Library,Nantong 226001,China)

机构地区：[1]南通市图书馆,226001

出　　处：《大学图书情报学刊》2024年第6期15-19,27,共6页Journal of Academic Library and Information Science

摘　　要：懒人思维是人类常见的思维方式。但随着ChatGPT在图书馆中的运用,读者的懒人思维将会出现一些新的特征,如信息获取中对技术的过度依赖与对机器答案的偏信等。懒人思维产生的原因是人机对话中减轻了读者认知负荷,催生思考惰性,并产生信息茧房效应,造成读者思维的“对抗性”减弱,同时机器对人的单向顺应造成读者情绪满足,使其求知欲望衰减,进而造成“懒人思维”现象的产生。懒人思维减轻了读者的认知负荷,但也会造成读者认知偏误、群体合理无知困境、公共讨论减弱乃至人类思维弱化等多重风险。图书馆需要从批判性思维持有、自我效能感掌控以及人机对话中认知调控等多个角度进行规避,防止读者在人机对话中认知惰性的产生。This paper analyzes the generation mechanism of readerslazy thinking under ChatGPT,analyzes the consequences of lazy thinking,and proposes intervention measures.It is found that with the use of ChatGPT in libraries,some new features of readerslazy thinking will appear,such as the preference of information acquisition and the neglect of information depth exploration,the over-reliance on technology and the weakening of independent learning ability,the bias of machine answers and the validation of information sources.The reason for lazy thinking is that the human-machine dialogue reduces the readers cognitive load and generates thinking inertia,and produces the information cocoon effect resulting in the readers thinking of the“confrontation”weakened,while the machines one-way obedience to people causes readersemotional satisfaction and their desire for knowledge to attenuate,which in turn causes the phenomenon of“lazy thinking”.This will cause multiple risks such as readers cognitive bias,group reasonable ignorance dilemma,weakening of public discussion,weakening of human thinking,etc.,which need to be avoided from the perspectives of critical thinking,self-efficacy control,and cognitive regulation in human-machine dialogues.

关 键 词：ChatGPT 懒人思维 信息茧房 读者认知惰性 图书馆 

分 类 号：G250.7[文化科学—图书馆学] G252