数字治理创新何以持续迭代?——基于深圳市坪山区民生诉求改革的案例分析  

How Can Digital Governance Innovations Continue to Iterate?——A Case Study Based on the Reform of People's Livelihood Demands in Pingshan District,Shenzhen

作　　者：邢羿飞 李慧慧 吴晓林[2] Xing Yifei;Li Huihui;Wu Xiaolin(School of Social Sciences,Tsinghua University,Beijing,100089,China;Zhou Enlai School of Government,Nankai University,Tianjin,300350,China)

机构地区：[1]清华大学社会科学学院,北京100089 [2]南开大学周恩来政府管理学院,天津300350

出　　处：《公共管理学报》2024年第4期16-26,167,共12页Journal of Public Management

基　　金：国家自然科学基金面上项目(72074127);国家自然科学基金青年学生基础研究项目(博士研究生)(723B2010);清华大学自主科研项目(20245080038)。

摘　　要：数字时代为政府创新带来了全新机遇。已有研究多停留于“外部性”视角,对创新中核心推动主体的行动逻辑关注不够,不能完全回应为何“有的创新频繁受阻乃至消亡,有的创新能持续深化进而迭代升级”。研究对深圳市坪山区“民生诉求改革”案例的分析发现:政民互动类数字治理创新多具有“条条推动、块块应用”特点。面对部门间在资源配置、权责关系和参与动力等方面的“创新壁垒”,创新推动主体通过“问题界定-利益赋予-征召动员”三重机制,有效实现了对创新参与主体的吸纳和联动。在这一过程中,“职责清单”作为一项重要政策工具,发挥了对不同类型组织的“磁吸”作用,支撑主体利益与创新行动的有效黏合。本研究立足政府创新的“内部性”视角,从“关键部门行动者”的“转译”过程出发,进一步丰富了对创新目标群体“创新认同”生成机制的认知,形成了对数字治理场景中政府创新路径的新思考。The digital era brings new opportunities for government innovation.However existing research rely on the perspective of external factors,paying insufficient attention to the action logic of key actors driving innovation.This approach fails to fully address why"some innovations are frequently hindered or even disappear,while others can be continuously deepened and iteratively upgraded".This study analysis the case of"People's Livelihood Demands'Reform"in Pingshan District,Shenzhen,and reveals that digital governance innovations such as government-citizen interaction platform often exhibit the characteristics of"vertical promotion and horizontal application".Faced with innovation barriers between departments such as resource allocation,authorityresponsibility relationships,and participation motivation,the innovation driving actor mobilize innovative participating actor through mechanisms such as problem definition,interest allocation,and recruitment mobilization.In this process,the responsibility list as an important policy tool,has acted as"coalition magnet"for different types of organizations,thereby supporting the effective cohesion between actor interests and innovation.By focusing on the internal factors of government innovation and starting from the translation process of"key departmental actors",the research further enriches the understanding of the mechanism by which target groups develop innovation identification,offering new insights into the pathways for sustained digital governance innovation.

关 键 词：政民互动平台 创新迭代 关键部门 职责清单 城市数字治理 

分 类 号：D035[政治法律—政治学]