自我调节视角下信息技术压力对员工创造力的影响机制研究  

Research on Influence Mechanism of Technostress on Employee Creativity from the Self-Regulatory Perspective

作　　者：宋锟泰 徐欣怡 姚佳柠 杜鹏程[1] SONG Kuntai;XU Xinyi;YAO Jianing;DU Pengcheng(Anhui University,Hefei,China;Tongji University,Shanghai,China)

机构地区：[1]安徽大学商学院,合肥市230601 [2]同济大学经济与管理学院

出　　处：《管理学报》2024年第10期1499-1510,共12页Chinese Journal of Management

基　　金：国家自然科学基金资助项目(72102001);安徽省教育厅优秀青年教师培育资助项目(YQYB2024003);安徽省自然科学基金资助项目(2108085QG296)。

摘　　要：基于调节焦点理论,通过3个时点收集的573份有效数据,运用回归分析和Bootstrapping分析方法,从“避害”和“趋利”的自我调节视角探析了信息技术压力影响员工创造力的作用机制及边界。研究结果表明:信息技术压力与员工创造力无显著关系;员工的防御型工作焦点和促进型工作焦点分别在信息技术压力和创造力的关系间起负向和正向中介作用;在差错管理氛围较低时,信息技术压力更容易引发员工的防御型工作焦点,进而阻碍其创造力;在差错管理氛围较强时,信息技术压力更容易引发员工的促进型工作焦点,进而提升其创造力;尤其值得注意的是,随着差错管理氛围增强,信息技术压力对员工创造力的影响由“避害”转为“趋利”。Based on regulatory focus theory and through 573 valid data collected at three time points,this study explores the mechanism and boundary of the influence of technostress on employee creativity from the self-regulatory perspective of“harm avoidance”and“profit seeking”by using regression analysis and bootstrapping analysis methods.The results show that there is no direct relationship between the technostress and employee creativity.Prevention work regulatory focus and promotion work regulatory focus play a negative and positive mediating role in the relationship between the technostress and employee creativity.When error management climate is low,the technostress is more likely to trigger prevention work regulatory focus,and then hinder employee creativity.When error management climate is high,the technostress is more likely to trigger promotion work regulatory focus,and then enhance employee creativity.Specially,as error management climate perception changes from low to high,the influence of technostress on employee creativity has changed from“harm avoidance”to“profit seeking”.

关 键 词：信息技术压力 创造力 防御型工作焦点 促进型工作焦点 差错管理氛围 

分 类 号：C93[经济管理—管理学]