长期静脉输液治疗患者对网约护理服务认知与需求度现状研究  

Study on the current situation of cognition and demand for online nursing-hailing service in patients with long-term intravenous therapy

作　　者：黄金秀 曾冬阳[1] 许思怡[2] 吴孝妃 杨雨菡 詹立睿 江美婷 管爱君 HUANG Jinxiu;ZENG Dongyang;XU Siyi;WU Xiaofei;YANG Yuhan;ZHAN Lirui;JIANG Meiting;GUAN Aijun(School of International Nursing,Hainan Medical College,Haikou 571199,China;Department of Urology,the First Affiliated Hospital of Hainan Medical College,Haikou 570102,China;Hainan Healih Vocaiional College,Haikou 571204,China)

机构地区：[1]海南医学院国际护理学院,海口市571199 [2]海南医学院第一附属医院泌尿外科,海口市570102 [3]海南卫生健康职业学院,海口市571204

出　　处：《护理管理杂志》2024年第9期769-773,共5页Journal of Nursing Administration

基　　金：海南省教育厅重点课题(Hnky2022ZD-14)。

摘　　要：目的调查长期静脉输液治疗患者对网约护理服务的认知及需求度现状,为提高安全风险意识、完善规章制度和政策的制订提供参考依据。方法采用自行编制的调查问卷,对海南省某市3所三级甲等医院住院的174例长期静脉输液治疗患者进行调查。结果患者对网约护理服务的认知得分58.00(45.00,70.00)分,需求度得分1.00(1.00,2.00)分。多元逐步回归分析结果显示,影响长期静脉输液治疗患者对网约护理服务认知的主要因素为年龄、文化程度;影响患者对网约护理服务需求的主要因素为月收入、置管时长、就诊次数。结论长期静脉输液治疗患者对网约护理服务认知有待提高,建议以患者需求为导向,针对不同年龄、文化的患者提供精准宣传,同时完善网约护理服务体系,保障服务的规范性和透明度,提高患者对网约护理服务的认知。Objective To investigate the current situation of cognition and demand for online nursing-hailing service in patients with long-term intravenous therapy,and to provide reference for improving safety risk awareness and improving the formulation of rules,regulations and policies.Methods A self-designed questionnaire was used to investigate a total of 174 patients with long-term intravenous infusion therapy in three tertiary class A hospitals in a city of Hainan Province.Results The patients'cognition score of online nursing-hailing service was 58.00(45.00,70.00)points,and the demand score was1.00(1.00,2.00)points.The results of multiple stepwise regression analysis showed that the main factors affecting the cognition of patients with long-term intravenous infusion therapy on online nursing-hailing service were age and education level.The main factors affecting patients'demand for online nursing-hailing services were monthly income,duration of catheterization and the number of visits.Conclusion The cognition of patients with long-term intravenous therapy on online nursing-hailing service needs to be improved.It is recommended to provide accurate publicity for patients of different ages and cultures based on the needs of patients.At the same time,the online nursing-hailing service system should be improved to ensure the standardization and transparency of services and improve patients'cognition of online nursing-hailing services.

关 键 词：长期静脉输液治疗 网约护理服务 社区护理 认知 需求度 

分 类 号：R472.9[医药卫生—护理学] R473.2[医药卫生—临床医学]