后信息时代网络舆情治理的风险挑战和应对策略  

The Challenges and Countermeasures of Online Public Opinion Governance in the Post-Information Age

作　　者：刘珍 Liu Zhen(Department of Party Construction,Party School of Henan Provincial Committee of the CPC,Zhengzhou 450000)

机构地区：[1]中共河南省委党校党的建设教研部,郑州450000

出　　处：《西部学刊》2024年第22期63-69,共7页Journal of Western

基　　金：2022年国家社科基金青年项目“区块链理念下社工站服务绩效动态监测平台与云评估机制研究”(编号:22CSH059);2023年河南省哲学社会科学规划项目“新时代纪检监察派驻监督制度优势和效能提升路径研究”(编号:2023BDJ011)的研究成果。

摘　　要：信息技术的普及和人工智能的觉醒标志着后信息时代的到来,互联网的传播范式急剧变化,社会舆论现象日趋复杂,网络舆情治理也呈现新的态势。网络舆情呈现出爆发的突发性、参与主体的广泛性、传播渠道的多样化、行为模式的无组织性、网络舆论表达的情绪化等特征。后信息时代为网络舆情治理提供了全新的信息资源、方法与范式,同时也带来了颠覆性的冲击和变革,致使网络舆情治理面临一定的风险挑战。后信息时代网络舆情治理要坚持网络舆情治理的人本理念、提高网络舆情治理智慧化水平、培育网络舆情治理智慧化的专业人才。The popularization of information technology and the awakening of artificial intelligence mark the advent of the post-information age.The communication paradigm of the Internet has changed dramatically,the phenomenon of social public opinion has become increasingly complex,and the governance of online public opinion has also presented a new trend.The online public opinion exhibits characteristics such as sudden outbreaks,broad participants,diversified communication channels,unorganized behavioral patterns,and emotional expression.While providing new information resources,methods,and paradigms for the governance of online public opinion,the post-information age brings disruptive impacts and changes,which poses certain challenges to the governance of online public opinion.In the post-information age,the governance of online public opinion should adhere to humanistic ideas,improve its level of intelligence,and cultivate relevant professional talents.

关 键 词：网络舆情 治理 风险挑战 应对 

分 类 号：G206[文化科学—传播学] D630[政治法律—政治学]