软件系统通用维保模式的探索与实践  

Exploration and Practice of Universal Maintenance Mode for Software Systems

作　　者：林顺福[1] 林子琪 谢海明 LIN Shunfu;LIN Ziqi;XIE Haiming(China Mobile Communications Group Guangdong Co.,Ltd.,Guangzhou 510623,China)

机构地区：[1]中国移动通信集团广东有限公司,广东广州510623

出　　处：《数字通信世界》2024年第11期83-85,共3页Digital Communication World

摘　　要：该文探讨了软件系统通用维保模式的构建与实践,旨在通过建立软件系统通用维保体系,实现系统的集中标准化维护,从而有效降低成本,减少对原厂的依赖,并显著提升运维效率。该文首先分析了系统维保面临的复杂性与多样性、对原厂依赖的现状与问题、维保成本与效率的挑战,以及第三方运维服务的现状与趋势。随后提出了降低对原厂依赖、优化维保成本和提高运维效率的具体策略,并详细介绍了自动智能运维工具在维保中的应用及维保服务的实施与管理方法。最后探讨了实际应用中遇到的技术和管理挑战,并给出了相应的对策与建议。This article explores the construction and practice of a universal maintenance mode for software systems,aiming to establish a universal maintenance system for software systems,achieve centralized and standardized maintenance of the system,effectively reduce costs,reduce dependence on original factories,and significantly improve operation and maintenance efficiency.The article first analyzes the complexity and diversity faced by system maintenance,the current situation and problems of dependence on the original factory,the challenges of maintenance cost and efficiency,as well as the current situation and trends of third-party operation and maintenance services.Subsequently,specific strategies were proposed to reduce dependence on the original factory,optimize maintenance costs,and improve operation and maintenance efficiency.The application of automatic intelligent operation and maintenance tools in maintenance and the implementation and management methods of maintenance services were also introduced in detail.The article also explores the technical and management challenges encountered in practical applications,and provides corresponding countermeasures and suggestions.

关 键 词：通用维保 统一维保体系 自动智能运维 

分 类 号：TP273[自动化与计算机技术—检测技术与自动化装置]