结成兄弟:情境性强关系与外卖专送骑手的劳动秩序  

Forging Brotherhood:Situational Strong Ties and the Labor Order of Food Delivery Workers

作　　者：闫堃 孙砚菲 YAN Kun;SUN Yanfei

机构地区：[1]浙江大学社会学系

出　　处：《社会学评论》2024年第6期205-229,共25页Sociological Review of China

摘　　要：外卖专送骑手在算法与组织的双重控制下,依托他们的独立承包商身份和专送模式下的站点制,在劳动过程中自发形成团队合作,结成劳动联结。这种劳动联结虽具有情感上高度的紧密性和物质互助的特征,却局限于特定劳动情境,是一种情境性强关系。情境性强关系是外卖平台能随时调动骑手以满足即时变化的市场需求的关键,是在数字控制和组织控制之外使骑手劳动秩序得以维持的重要原因。另一方面,这种关系的形成在一定程度上抵御了平台劳动者的原子化趋势,成为专送骑手集体自我保护的生存策略。Taking the agentic activity of the workers into consideration,we contend that despite operating under digital and organizational control,service platform couriers(SPCs)can still rely on their status as independent contractors and the station system to spontaneously form team cooperation and strong ties during the labor process.These bonds,facilitated by the high integration of work settings and living environments under the station system,further extend into the economic and emotional aspects of the couriers'lives.The"situational strong ties"formed by SPCs are crucial for on-demand food delivery platforms to mobilize riders to meet their needs,and they are essential for maintaining the labor order in the platformbased food-delivery industry.Moreover,the"situational strong ties"forged by the couriers not only helped them to resist the atomization trend of digital workers,but also became a survival strategy for SPCs to protect themselves.

关 键 词：平台劳动者 外卖骑手 劳工主体性 情境性强关系 劳动秩序 

分 类 号：C912.3[经济管理] F724.6[社会学] F719.3F249.2