知识工作者AI素养差距的AI技术弥补手段研究  

Addressing the Knowledge Worker AI Literacy Gap with AI Technology

作　　者：王树义[1] 曾雯 张为师 李俊洁 WANG Shuyi;ZENG Wen;ZHANG Weishi;LI Junjie(School of Management,Tianjin Normal University,Tianjin 300387;School of Geography,Tianjin Normal University,Tianjin 300387)

机构地区：[1]天津师范大学管理学院,天津300387 [2]天津师范大学地理学部,天津300387

出　　处：《农业图书情报学报》2024年第8期20-33,共14页Journal of Library and Information Science in Agriculture

基　　金：国家自科基金“数据驱动的居民低碳行为形成机理、扩散机制与助推策略研究”(72471173)。

摘　　要：[目的/意义]在人工智能技术日益普及的背景下,知识工作者对AI的基本理解和应用评估能力,即AI素养,显得尤为重要。针对知识工作者AI素养存在着差距的现状,探讨如何利用AI技术本身来弥补这一缺口,缩短AI素养差距。[方法/过程]从认知、实践和评估3个维度,探讨了AI技术如何辅助提升AI素养。认知层研究AI代理如何提供个性化知识服务;实践层分析AI工具如何简化数据分析等任务;评估层讨论AI工具在验证信息真伪和“人在环中”模式的重要性。[结果/结论]AI技术在缩短AI素养差距方面具有明显优势,AI代理能够根据用户需求提供定制化的知识讲解,AI工具能够自动化执行专业任务,提供事实性依据。这些应用不仅弥补了传统教育手段的不足,还为教育领域的创新提供了新的方向。随着AI技术的不断发展,其在AI素养提升方面的作用将更加显著,有助于构建一个更加智能和高效的信息环境。[Purpose/Significance]With the proliferation of artificial intelligence(AI)technology,knowledge workers'basic understanding of AI and their ability to evaluate its application,known as AI literacy,is particularly important.This study addresses the current state of the AI literacy gap among knowledge workers and explores how AI technology itself can be used to bridge this gap,with the goal of shortening the AI literacy gap.The article analyzes the reasons for the existence of the AI gap in multiple dimensions and the need to bridge the AI gap.In today's era of proliferating AI tools,mastering the use of AI tools and improving AI literacy is the best assistant for knowledge workers.Learning to use AI tools can significantly improve the efficiency of information collection,processing,and storage,and greatly facilitate the building of information resources.[Method/Process]From the dimensions of cognition,practice,and assessment,the study explores how AI technology can assist in enhancing AI literacy.At the cognitive level,the research examines how AI agents can provide personalized knowledge services and help users build a systematic body of knowledge in a particular domain;at the practical level,it analyzes how AI tools can simplify professional tasks such as data analysis,and suggests how to improve knowledge workers'own ways and means of using AI tools through human-computer interaction and mastering effective AI problem-solving aids;at the assessment level,the application of AI tools in verifying the authenticity of information and the importance of the"human-in-the-loop"model in AI applications are discussed,emphasizing the need for human oversight.The article comprehensively draws on the excellent literature on AI,library intelligence,and learning literacy at home and abroad,and combines its own practical situation of using AI tools to achieve AI literacy,which helps knowledge workers establish basic cognition,practical operation ability,and evaluation of answer results.[Results/Conclusions]AI technology has si

关 键 词：知识工作者 人工智能 AI素养 

分 类 号：G312[文化科学] TP18[自动化与计算机技术—控制理论与控制工程]