柔性管理在缓解骨科护士职业压力中的作用研究  

Study on the Role of Flexible Management in Relieving Occupational Stress of Orthopedic Nurses

作　　者：吴娜娜 李桂花 郑爱勤 WU Nana;LI Guihua;ZHENG Aiqin(Department of Osteology,Section One,Laiwu Central Hospital of Shandong Health Care Group,Jinan 271100,Shan-dong,China)

机构地区：[1]山东颐养健康集团莱芜中心医院骨一科,山东济南271100

出　　处：《中国卫生产业》2024年第16期17-20,共4页China Health Industry

摘　　要：目的探讨对骨科护士医院给予柔性管理后获得的职业压力缓解效果。方法选取2021年3月—2023年5月山东颐养健康集团莱芜中心医院20名骨科护士进行护理管理研究;其中2021年3月—2022年3月采用常规方式进行管理,设为参照组;2022年4月—2023年5月在参照组基础上,采用柔性管理方式进行管理,设为研究组。对比两组骨科护士管理结果。结果研究组骨科护士职业怠慢评分以及情绪衰竭评分较参照组低,成就感低落评分较参照组高,差异有统计学意义(P均<0.05);研究组骨科护士工作压力源评分较参照组评分低,差异有统计学意义(P均<0.05);研究组骨科护士工作积极性评分较参照组高,差异有统计学意义(P均<0.05);研究组骨科护士积极应对评分较参照组高,消极应对评分较参照组低,差异有统计学意义(P均<0.05);研究组骨科护士管理总满意度100.00%(20/20)较参照组75.00%(15/20)高,差异有统计学意义(χ^(2)=4.902,P<0.05)。结论医院对骨科护士在给予管理期间,合理选择柔性管理方式展开,可明显提升护理人员的工作积极性,有效改善其职业倦怠感、工作压力,提升管理满意度。Objective To explore the effect of occupational stress relief after flexible management of orthopedic nurses hospital.Methods A total of twenty orthopedic nurses from Laiwu Central Hospital of Shandong Health Care Group,working from March 2021 to May 2023,were selected for nursing management research.The conventional way was managed from March 2021 to March 2022 and set as the reference group;The flexible management based on the refer-ence group was completed from April 2022 to May 2023 and set as the study group;The management results of two groups of orthopedic nurses were compared.Results The professional neglect scores and emotional exhaustion scores of orthopedic nurses in the study group were lower than those in the reference group,and the low sense of achievement scores was higher than that in the reference group,and the differences were statistically significant(all P<0.05).The work stress source score of orthopedic nurses in the study group were lower than those in the reference group,and the differences were statistically significant(all P<0.05).The work motivation score of orthopedic nurses in the study group were higher than those in the reference group,and the differences were statistically significant(all P<0.05).The positive coping score of orthopedic nurses in the study group was higher compared with the reference group,and the negative coping score was lower compared with the reference group,and the differences were statistically significant(both P<0.05).The total satisfaction of orthopedic nurses in the study group 100.00%(20/20)was higher than 75.00%(15/20)in the reference group,the difference was statistically significant(χ^(2)=4.902,P<0.05).Conclusion During the management of orthopedic nurses in hospitals,reasonable selection of flexible management can significantly improve the work enthusiasm of nurses,effectively improve their job burnout,work pressure,and improve management satisfac-tion.

关 键 词：柔性管理 骨科护士 职业压力 职业倦怠感 工作压力源 工作积极性 压力应对方式 管理满意度 

分 类 号：R19[医药卫生—卫生事业管理]