病案信息管理质量对医疗质量持续改进中不良事件及管理满意度的影响  

Impact of Case Information Management Quality on Adverse Events and Management Satisfaction in Continuous Improvement of Medical Quality

作　　者：陈令 张真虎 CHEN Ling;ZHANG Zhenhu(Department of Medical Records,Weining County Maternal and Child Health Hospital,Bijie 553100,Guizhou,China)

机构地区：[1]威宁县妇幼保健院病案科,贵州毕节553100

出　　处：《中国卫生产业》2024年第16期66-69,共4页China Health Industry

摘　　要：目的探究病案信息管理质量对医疗质量持续改进中不良事件及管理满意度的影响。方法选取威宁县妇幼保健院病案科11名工作人员作为研究对象,2021年6月—2022年9月期间实施传统科室管理模式为对照组;2022年10月—2023年12月期间采用病案信息质量管理模式为研究组,每组随机挑选出58例病案信息,共116例病案信息,观察比较两组病案信息不良事件发生率及工作人员管理满意度评分。结果管理组病案信息不良事件发生率3.45%(2/58)低于对照组18.97%(11/58),差异有统计学意义(χ^(2)=7.017,P<0.05);管理组工作人员在管理质量、管理技能、管理效率等各项病案信息管理满意度评分均高于对照组,差异有统计学意义(P均<0.05)。结论病案信息管理质量在医疗质量持续改进中具有显著优势,医疗机构应高度重视病案信息管理工作,不断提升病案信息管理质量,为医疗质量的持续改进提供有力保障。Objective To investigate the impact of case information management quality on adverse events and man-agement satisfaction in continuous improvement of medical quality.Methods Eleven staff members of the case depart-ment of Weining County Maternal and Child Health Hospital were selected as the study subjects.The traditional de-partment management mode was implemented from June 2021 to September 2022(control group);the quality manage-ment mode of case information was adopted from October 2022 to December 2023(study group).58 cases of case in-formation were randomly selected from each group,totaling 116 cases of case information.Observe and compare the incidence of adverse events of case information and staff management satisfaction scores in the two groups.Results The incidence rate of adverse events of case information in the management group was 3.45%(2/58),lower than 18.97%(11/58)of the control group,the difference was statistically significant(χ^(2)=7.017,P<0.05);And the satisfac-tion scores of the staff of the management group were higher than those of the control group in terms of quality of man-agement,management skills,and efficiency of management in all case information management,the differences were statistically significant(all P<0.05).Conclusion The quality of case information management has significant advan-tages in the continuous improvement of medical quality,medical institutions should attach great importance to the management of case information,and continuously improve the quality of case information management to provide a CHINA HEALTH INDUSTRY strong guarantee for the continuous improvement of medical quality.

关 键 词：病案信息管理 医疗质量 质量持续改进 不良事件 管理满意度 

分 类 号：R197.323[医药卫生—卫生事业管理]