Strategic insights of telehealth platforms and strengths,weaknesses,opportunities,and threats analysis of Amazon's clinical endeavors  

作　　者：Harpreet Grewal Gagandeep Dhillon Venkata Buddhavarapu Ram Kishun Verma Ripudaman Singh Munjal Pranjal Sharma Gurmanpreet Sidhu Rahul Kashyap Salim Surani 

机构地区：[1]Department of Radiology,Ascension Sacred Heart Hospital,Pensacola,FL 32503,United States [2]Department of Medicine,UM Baltimore Washington Medical Center,Glen Burnie,MD 21061,United States [3]Department of Medicine,Banner Baywood Medical Center,Banner Health,Mesa,AZ 85206,United States [4]Department of Sleep Medicine,Parkview Health System,Fort Wayne,IN 46845,United States [5]Department of Medicine,Touro university College of Osteopathic Medicine,Vallejo,CA 94592,United States [6]Department of Nephrology,Northeast Ohio Medical Center,Rootstown,OH 44272,United States [7]Department of Pathology,Government Medical College Patiala,Patiala 147001,Punjab,India [8]Department of Research,Wellspan Health,York,PA 17403,United States [9]Division of Pulmonary and Critical Care Medicine,Mayo Clinic,Rochester,MN 55905,United States [10]Department of Medicine&Pharmacology,Texas A&M University,College Station,TX 77843,United States

出　　处：《World Journal of Methodology》2025年第2期145-153,共9页世界方法学杂志（英文）

摘　　要：BACKGROUND The adoption of telehealth services surged after the coronavirus disease 2019 pandemic,revolutionizing traditional healthcare delivery models.Amazon Clinic's recent nationwide launch marks a significant milestone in this trend.This study aims to offer a strengths,weaknesses,opportunities,and threats(SWOT)analysis of Amazon Clinic and compare its features with leading virtual healthcare platforms.AIM To evaluate Amazon Clinic's telehealth services through a SWOT analysis and compare its features with other leading virtual healthcare platforms.METHODS The initial search terms included were,amazon clinic odds ratio(OR)amwell OR Teladoc OR Walmart virtual health service OR CVS minute clinic OR CirrusMD OR brightside health,from 2000 to 2023.This search yielded 111 articles,from which duplicates were removed,and unrelated titles were filtered out.Eight articles were retained for a final review,including comparative studies,usability research,retrospective analyses,observational studies,and review articles.The data was organized and analyzed using Rayyan software and summarized in a table and PRISMA flowcharts.RESULTS The review included eight articles focusing on various aspects of telehealth.Comparative studies highlighted differences between Teladoc and traditional physician offices,noting lower diagnostic imaging orders and antibiotic prescriptions for Teladoc.User demographics for Teladoc showed younger,less engaged patients.Usability studies emphasized the importance of website design for telemedicine adoption.Tele-mental health platforms like Brightside showed superior outcomes in treating depression compared to traditional methods.Telemedicine for specialized fields like skin reconstruction demonstrated cost efficiency and reduced waiting times.The SWOT analysis identified Amazon Clinic's strengths,such as its vast consumer base and transparent pricing,and weaknesses like the lack of pediatric care.Opportunities included potential partnerships and service expansions,while threats involved competition

关 键 词：Tele-health AMAZON COVID-19 Primary Care Outpatient clinic SWOT TELEMEDICINE 

分 类 号：R473.5[医药卫生—护理学]