用户体验视角下科研成果管理平台多维设计优化研究  

Multidimensional Design Optimization of Research Achievement Management Platform from the Perspective of User Experience

作　　者：田飞[1] 谷彤彤 TIAN Fei;GU Tongtong(Hunan University of Technology,Hunan Zhuzhou 412007,China)

机构地区：[1]湖南工业大学,湖南株洲412007

出　　处：《包装工程》2024年第24期48-56,共9页Packaging Engineering

基　　金：湖南省教育厅科学研究项目(22C0301);湖南省研究生教改项目(2023jgyb207)。

摘　　要：目的通过分析现有的科研成果数字化管理平台的服务能力与整体规划,将用户体验作为理论基础,为国内科研成果管理平台的后续优化提供可实施的优化方案。方法针对当下科研成果数字化管理平台在用户体验、信息交互与平台规划不完善的情况,使用问卷调查与用户访谈得到用户对科研成果管理平台的功能反馈意见及用户对科研成果管理平台创新性设计的系统需求。利用层次分析法对调研结果进行定量与定性分析,经过计算与检验得到判断矩阵及权重计算结果,最后根据排序结果提出在用户体验视角下的科研成果管理平台创新优化策略。结果基于层次分析法对科研成果管理平台的用户体验需求进行计算分析以后,可以得到在平台使用过程中用户对科研成果管理平台的功能反馈意见,以及用户对科研成果管理平台创新性设计的系统需求的权重总排序。结论以层次分析法所得到的前四个权重分析结果(操作路径简化、灵活性、操作一致性、视觉适配)为依据,对平台的优化进行系统分析,并提出相应的用户体验服务优化路径,为用户体验视角下科研成果管理平台的后续优化提供参考。The work aims to analyze the service capabilities and overall planning of existing digital research achievement management platforms,to provide feasible optimization solutions for the subsequent improvement of do-mestic research achievement management platforms with using user experience as the theoretical foundation.In response to the current imperfect user experience,information interaction,and platform planning of digital research achievement management platforms,questionnaire surveys and user interviews were conducted to obtain user feedback on the func-tionality of research achievement management platforms and systematic requirements for innovative design.Using the Analytic Hierarchy Process(AHP),the research results were quantitatively and qualitatively analyzed.Through calcula-tion and verification,judgment matrices and weight calculation results were obtained.Finally,based on the ranking re-sults,innovative optimization strategies for research achievement management platforms were proposed from the per-spective of user experience.After calculating and analyzing the user experience requirements of the research achievement management platform with the Analytic Hierarchy Process,the weighted overall ranking of user feedback on the func-tionality of the research achievement management platform during its usage,as well as the systematic requirements for innovative design of the research achievement management platform by users were obtained.Based on the Analytic Hier-archy Process,the analysis results of the top four weighted factors(simplified operation paths,flexibility,operational consistency,visual adaptation)are used as a basis for systematically analyzing the optimization of the platform.Corre-sponding optimization paths for user experience services are proposed to provide reference for subsequent optimization of research achievement management platforms from the perspective of user experience.

关 键 词：层次分析法 用户体验 科研成果数字化管理 数字化平台 

分 类 号：TB472[一般工业技术—工业设计]