高质量发展背景下政府如何评价养老服务供给者?——一个层次分析法模型的建构与检验  

How Does the Government Evaluate Providers of Elderly Care Services in the Context of High-Quality Development? Construction and Validation of an Analytic Hierarchy Process(AHP)Model

作　　者：彭婧[1] 杨桥 肖帅[3] Jing Peng;Qiao Yang;Shuai Xiao

机构地区：[1]北方民族大学管理学院 [2]宁夏职业技术学院 [3]中国科学院科技创新发展中心

出　　处：《公共行政评论》2024年第6期118-138,M0006,共22页Journal of Public Administration

基　　金：国家社会科学基金项目“政府对新兴产业监管中的包容审慎评价模型研究”(21BZZ071);国家民委中青年英才项目“宁夏公共服务购买体系高质量发展评价与提升机制研究”(2020);北京市社会科学基金决策咨询项目“党建引领社会服务机构‘共振式’发展机制研究”(23JCC114);西北民族地区政府治理与社会管理研究中心项目。

摘　　要：为破解近年来频发的由于供给者选择欠佳导致养老服务质量低下的难题,论文基于“3E理论”“3D理论”等一般评价理论,并运用层次分析法,从承接能力、财务能力、组织建设与管理能力3个指标维度建构了供给者评价模型,以期为养老服务高质量发展提供技术支持。为验证模型的适用性,论文通过对Y市政府购买养老服务实践进行实证分析后发现,较强的服务承接能力对成为优质供给者具有决定性作用,具备竞争力的社会组织在规模上和专业性上各有所长,不同社会组织发展应有针对性措施。因此,政府对供给者进行有效评价是养老服务高质量发展的重要基础,政府应强化评价责任并增加优质服务供给者。论文对未来养老服务高质量发展的政策建议是,不仅要提升政府对供给者有效评价的能力,还需形成促进社会组织可持续发展、优化政社合作共治的制度环境。This paper uses general evaluation theories,such as 3E theory and 3D theory,and the AHP to construct a supplier evaluation model from three indicator dimensions—undertaking capacity,financial capacity,organizational construction and management capacity—to examine the technical support of the high-quality development of elderly care services.Through empirical verification of the practice of purchasing elderly care services by the Y City government,it was found that strong service acceptance capability plays a decisive role in becoming a high-quality supplier.The scale and professionalism of competitive social organizations are strengths that should be employed for targeted development measures.Therefore,effective evaluation of suppliers by the government is an important foundation for the high-quality development of elderly care services.The government should strengthen its evaluation responsibility and increase the number of high-quality service suppliers.The policy recommendation for the high-quality development of elderly care services is not only to enhance the government's ability to effectively evaluate suppliers,but also to create an institutional environment that promotes the sustainable development of social organizations and optimizes government social cooperation and governance.

关 键 词：政府购买养老服务 供给者评价模型 层次分析法 高质量发展 

分 类 号：D63[政治法律—政治学]