获得感导向下公共体育服务供给评价模型建构  

Development of an Evaluation Model for Public Sports Service Supply Oriented towards Sense of Acquisition

作　　者：陈强 廖莉 Chen Qiang;Liao Li(School of Physical Education,Xiangnan University,Chenzhou 423099,China)

机构地区：[1]湘南学院体育学院,湖南郴州423099

出　　处：《体育科技文献通报》2024年第11期80-83,121,共5页Bulletin of Sport Science & Technology

基　　金：湖南省社会科学成果评审委员会课题(一般自筹)“基于获得感提升的湖南公共体育服务供给评价模型构建及实证研究”(项目编号:XSP22YBC335)。

摘　　要：科学合理的公共体育服务供给评价机制,能够充分发挥其引导、激励与调控功能,有效促进公共体育服务的优化供给。本文通过对现有公共体育服务供给评价体系的深入分析与反思,提炼出模型构建的4大原则,并采用关键过程领域(KPA)与关键绩效指标(KPI)作为模型构建的方法论,成功构建了一个涵盖三级指标的、以提升群众获得感为导向的公共体育服务供给评价模型。该模型可有效解决公共体育服务“为了谁”和“如何改进”两大核心问题,避免传统供给评价与群众实际获得感之间的脱节,克服数据源可能存在的幸存者偏差、部分评价指标的非对应性以及内涵误解等问题,打通公共体育服务供给“最先一公里”与群众获得感“最后一公里”之间的梗阻,为公共体育服务的有效供给和人民群众获得感的实质性提升提供了坚实的理论支撑。A scientifically and rationally established evaluation mechanism for public sports service supply is capable of fully exerting its guiding,motivating and regulating functions,effectively facilitating the optimized supply of public sports services.Through an in-depth analysis and reflection on the existing evaluation system of public sports service supply,this paper extracts four major principles for model construction.By adopting the Key Process Area(KPA) and Key Performance Indicator(KPI) as the methodology for model construction,a public sports service supply evaluation model covering three-level indicators and oriented towards enhancing the public's sense of acquisition has been successfully constructed.This model can effectively address the two core issues of “for whom” and “how to improve” in public sports service supply,prevent the disconnection between traditional supply evaluation and the actual sense of acquisition of the public,overcome problems such as survivorship bias that may exist in data sources,non-correspondence of some evaluation indicators,and misinterpretation of connotations.It removes the obstruction between the “first kilometer” of public sports service supply and the “last kilometer” of the public's sense of acquisition,providing a solid theoretical foundation for the effective supply of public sports services and the substantive enhancement of the public's sense of acquisition.

关 键 词：获得感 公共体育服务 供给评价 模型 评价指标 

分 类 号：G8122[文化科学—体育学]