多维分析视角下图书馆市民夜校服务改进策略研究——以济南“YEAH归人”泉民夜校为例  

Research on Improvement Strategies for Library Citizen Night School Services From the Perspective of Multidimensional Analysis:Case Study of"YEAH Returning Home"Quanmin Night School in Jinan

作　　者：刘勇[1] LIU Yong

机构地区：[1]济南市图书馆,济南250117

出　　处：《四川图书馆学报》2025年第1期85-93,共9页Journal of The Library Science Society of Sichuan

摘　　要：文章以济南“YEAH归人”泉民夜校为例,采用LDA主题分析模型结合情感分析及Neo4j图数据库知识图谱分析,对社交媒体平台上的读者评论数据进行多维分析,通过文本挖掘识别出六个核心主题:夜校与城市空间融合、多元化课程与创新性、社会参与度与公众反响、社交与社区互动、个人成长与终身学习、现代教育模式与青年认同。情感分析结果显示,市民对夜校的正面评价普遍较多,也有一定的负面声音和中立态度。通过Neo4j图数据库揭示了课程内容、教师资质和学员反馈之间的复杂关联。基于分析结果提出跨界融合创新夜校服务模式、优化课程设置与师资队伍建设、提升学员线上线下参与度、驱动个人发展与职业成长、加强品牌建设与宣传推广、建立服务评估与反馈机制等图书馆市民夜校服务改进策略。Taking the"YEAH Returning Home"Quanmin Night School in Jinan as an example,this paper uses LDA theme analysis model combined with sentiment analysis and Neo4j graph database knowledge graph analysis to conduct multidimensional analysis of readers′comment data on social media platforms.Six core themes were identified through text mining:the integration of night schools and urban spaces,diversified courses and innovation,social participation and public response,social and community interaction,personal growth and lifelong learning,and modern education models and youth identity.The sentiment analysis results show that citizens generally have a high positive evaluation of night schools,but there are also some negative voices and neutral attitudes.The complex relationship between course content,teacher qualification and student feedback was revealed through Neo4j graph database.Based on the analysis results,this paper puts forward the improvement strategies for library night school services for citizens,such as innovating the service model with cross-border integration,optimization of curriculum setting and faculty construction,improving students′online and offline participation,driving personal development and career growth,strengthening brand building and promotion,and establishing service evaluation and feedback mechanisms.

关 键 词：LDA模型 情感分析 知识图谱 社交媒体 公共图书馆 市民夜校 

分 类 号：G254[文化科学—图书馆学] G72