现代医院管理制度下激励-协调-监督机制应用于医护人员培训管理中的效果分析  

Analysis of the effects of the incentive-coordination-supervision mechanism applied to training management of medical staff under modern hospital management system

作　　者：王正军[1] 黄智勇[1] 张文怡[1] 张洁 王永霞[1] 樊霞云 WANG Zhengjun;HUANG Zhiyong;ZHANG Wenyi;ZHANG Jie;WANG Yongxia;FAN Xiayu(Administrative Office,Rugao People’s Hospital,Rugao 226500,China)

机构地区：[1]如皋市人民医院,江苏如皋226500

出　　处：《现代医院》2025年第1期15-17,共3页Modern Hospitals

基　　金：江苏省医院协会医院管理创新研究课题(JSYGY-3-2023-195)。

摘　　要：目的研究现代医院管理制度下激励-协调-监督机制应用于医护人员培训管理中的效果并进行分析。方法选取2022年2月—2024年2月于医院工作的84例医护人员开展研究。将其按照时间点分作参考组(n=42,2022年2月—2023年2月)及研究组(n=42,2023年3月—2024年2月)。参考组开展常规管理,研究组则开展基于激励-协调-监督机制的管理。对比两组管理质量,不良事件发生情况,管理满意度,核心能力。结果研究组文化建设、奖惩机制、上报制度及沟通协调机制评分均高于参考组(均P<0.05)。研究组不良事件发生率低于参考组(7.14%vs 23.81%)(P<0.05)。研究组管理方式、管理内容、管理形式及沟通技巧满意度分别为95.24%、92.86%、97.62%、95.24%,均高于参考组的78.57%、73.81%、76.19%、73.81%(均P<0.05)。研究组各项核心能力评分均高于参考组(均P<0.05)。结论激励-协调-监督机制应用于医护人员培训管理中的效果较佳,可提高管理质量、管理满意度及核心能力,且能减少不良事件的发生。Objective This study aims to investigate and analyze the effects of the incentive-coordination-supervision mechanism applied to training management of medical staff under the modern hospital management system.Methods A total of 84 medical staff members working at the hospital from February 2022 to February 2024 were selected for the study.They were divided into a reference group(n=42,February 2022 to February 2023)and a study group(n=42,March 2023 to February 2024)based on the time period.The reference group underwent routine management,while the study group underwent management based on the incentive-coordination-supervision mechanism.The quality of management,occurrence of adverse events,management satisfaction,and core competencies were compared between the two groups.Results The study group had higher scores in cultural construction,reward and punishment mechanism,reporting system,and communication and coordination mechanism than the reference group(all P<0.05).The occurrence rate of adverse events was lower in the study group than in the reference group(7.14%vs 23.81%)(P<0.05).The study group had higher satisfaction rates in management methods,management content,management forms,and communication skills(95.24%,92.86%,97.62%,and 95.24%,respectively)compared to the reference group(78.57%,73.81%,76.19%,and 73.81%,respectively)(all P<0.05).The study group had higher scores in all core competencies compared to the reference group(all P<0.05).Conclusion The application of the incentive-coordination-supervision mechanism in training management of medical staff shows favorable effects,improving the quality of management,management satisfaction,and core competencies,and reducing the occurrence of adverse events.

关 键 词：现代医院管理 激励-协调-监督机制 不良事件 管理质量 满意度 

分 类 号：R197[医药卫生—卫生事业管理]