基于火灾事故的地铁车站班组应急共享心智模型研究  

Research on Emergency Shared Mental Model of Subway Station Team Based on Fire Accident

作　　者：刘佳[1] 刘伟 LIU Jia;LIU Wei(Beijing Metro Operation Third Branch,Beijing 100082,China)

机构地区：[1]北京市地铁运营有限公司运营三分公司,北京100082

出　　处：《交通工程》2025年第1期99-105,共7页Journal of Transportation Engineering

摘　　要：为改善地铁车站班组应急行为效果,从组织心理层面出发,理解、预测与控制地铁车站班组应急共享行为,设计任务型应急共享心智模型和协作型应急共享心智模型研究火灾事故的地铁车站班组应急共享行为,用定量方法论证应急共享心智模式对应急行为的影响。基于地铁火灾事故,提出地铁车站班组应急共享心智模型是班组成员应对紧急情况所共同享有的知识结构与相似的信念或态度结构,包括任务型和协作型两类应急共享心智模型。基于文献法和访谈,对北京地铁车站班组人员进行问卷测量,使用SPSS软件对获取的数据进行分析,研究发现:无论是任务型应急共享心智模型,还是协作型应急共享心智模型,均在0.01水平上与应急遵守行为、应急参与行为呈现出显著正向相关,这表明应急共享心智模型同应急共享行为之间存在紧密的联系。把任务型应急共享心智模型以及协作型应急共享心智模型为解释变量,分别对应急遵守行为和应急参与行为实施回归分析,进而构建回归模型。结果显示,任务型应急共享心智模型与协作型应急共享心智模型对应急遵守行为和应急参与行为均有着显著的正向影响,研究假设到验证。并从个体特质、企业环境、协作团队、组织心理4个层面,对地铁提高应急共享心智水平提出对策建议。In order to improve the effectiveness of emergency behavior in subway station teams,starting from the organizational psychological level,understanding,predicting,and controlling the emergency sharing behavior of subway station teams,a task-based emergency sharing mental model and a collaborative emergency sharing mental model are designed to study the emergency sharing behavior of subway station teams in fire accidents,and the impact of emergency sharing mental models on emergency behavior is quantitatively demonstrated.Based on the subway fire accident,a subway station team emergency sharing mental model is proposed,which is a knowledge structure and similar belief or attitude structure shared by team members in responding to emergency situations,including task-based emergency sharing mental models and collaborative emergency sharing mental models.Based on literature review and interviews,a questionnaire survey was conducted on the team members of Beijing subway stations.SPSS software was used to analyze the obtained data.The results showed that the task-based emergency sharing mental model and collaborative emergency sharing mental model were significantly positively correlated with emergency compliance behavior and emergency participation behavior at the 0.01 level,indicating a close relationship between the emergency sharing mental model and emergency sharing behavior.Perform regression analysis on emergency compliance behavior and emergency participation behavior using task-based emergency sharing mental model and collaborative emergency sharing mental model as independent variables,and establish regression models.The results indicate that the task-based emergency sharing mental model and collaborative emergency sharing mental model have a significant positive impact on emergency compliance behavior and emergency participation behavior,and the research hypothesis is validated.Propose countermeasures and suggestions for improving the emergency sharing mentality level of the subway from environmental factors,o

关 键 词：地铁 车站班组 应急共享心智模型 

分 类 号：U298[交通运输工程—交通运输规划与管理]