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作 者:马喜悦 Ma Xiyue(School of Management,Minzu University of China,Beijing,100074)
出 处:《市场周刊》2025年第3期37-40,共4页Market Weekly
摘 要:基于PDCA循环模式,政府绩效管理数字化转型提供了一个持续改进的框架,有助于提升政府管理的透明度、效率与精度。然而,在转型过程中,传统的绩效管理模式与现代技术手段的结合还不够深入,在目标设定、执行、评估及结果应用等环节中存在诸多不足。研究基于PDCA循环模式分析了政府绩效管理数字化转型中的主要问题,具体包括绩效目标设定模糊、执行不到位、评估标准不合理以及结果反馈机制不健全等问题。在此基础上,研究提出了数字化转型策略,强调应通过数据驱动的目标设定、强化组织执行能力、多维度评估方法的应用以及完善的智能化决策支持系统等措施,推动政府绩效管理持续优化。通过不断完善数字化转型路径,政府可以有效地应对复杂的管理挑战,提升公共服务的质量和效率。Based on the PDCA cycle model,the digital transformation of government performance management provides a framework for continuous improvement,which helps enhance transparency,efficiency,and accuracy in government management.However,during the transformation process,the integration of traditional performance management models with modern technological means is still insufficient,leading to various shortcomings in the setting of objectives,execution,evaluation,and application of results.This study analyzes the main issues in the digital transformation of government performance management based on the PDCA cycle,specifically including unclear performance goal setting,inadequate execution,unreasonable evaluation criteria,and an imperfect feedback mechanism.On this basis,this study proposes strategies for digital transformation,emphasizing the need to use data-driven goal setting,strengthen organizational execution capabilities,apply multi-dimensional evaluation methods,and establish comprehensive intelligent decision support systems to promote continuous optimization of government performance management.By continuously improving the digital transformation path,governments can more effectively tackle complex management challenges and enhance the quality and efficiency of public services.
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