基于工业互联网架构的医疗器械售后系统设计与开发  

Design and Development of Medical Device After-sales System Based on Industrial Internet Architecture

作　　者：吴晓泉 褚可馨 张晓莉 Xiaoquan Wu;Kexin Chu;Xiaoi Zhang(Dalian Neusoft University of Information,Dalian 116023,China)

机构地区：[1]大连东软信息学院,辽宁省大连市116023

出　　处：《管理科学与研究(中英文版)》2025年第1期9-16,共8页Management Science and Research

基　　金：辽宁省教育科学“十四五”规划,项目名称:新文科背景下数智化管理人才培养研究(项目编号:JG24DB022)。

摘　　要：随着医疗器械市场的不断扩大,企业迫切需要提升售后服务能力求。本文以糖尿病患者使用的胰岛素泵为例,结合患者需求及当前售后发展中存在的问题,利用用友BIP平台构建了一个基于工业互联网架构的售后服务系统。该系统通过用友iuap平台底座和YonBuilder低代码平台,实现了泵类产品售后服务的数字化和智能化。With the continuous expansion of the medical device market,enterprises are facing an urgent need to improve their after-sales service capabilities.Taking the insulin pump used by diabetic patients as an example,this paper combines the needs of patients and the current problems in after-sales development,and uses the YonBIP platform to build an after-sales service system based on the industrial internet architecture.Through the iuap base and the YonBuilder low-code platform,this system realizes the digitization and intelligence of the after-sales service of pump products.

关 键 词：用友BIP平台 iuap 设备售后服务 医疗器械 

分 类 号：F42[经济管理—产业经济]