社区公共服务供给模式研究——以两类社区食堂为例  

A Study on the Supply Models of Community Public Services-Take Two Types of Community Canteens as Examples

作　　者：毛柳菁 郑晓华[1] MAO Liujing;ZHENG Xiaohua

机构地区：[1]上海交通大学国际与公共事务学院 [2]国家统计局上海调查总队

出　　处：《秘书》2025年第1期48-58,共11页Secretary

基　　金：2023年上海市研究生教育改革项目“公共管理专业硕士案例教学的系统性探索”。

摘　　要：社区食堂是满足居民就餐需求的一项社区公共服务。本文通过构建供给视角下“政策性布局-社会化考量”二元分析框架,选取社区公共服务供给中的典型政企合作实践案例开展研究,运用实地研究法对同一街道内的两种社区公共服务供给模式进行比较分析。研究发现:相较于政府主导,居民主导模式下的社区公共服务供给的效果更好。两种供给模式都实行社会化参与、专业化运营与群众性评议,但居民主导的供给模式有三方面的优势:一是政府从“台前”退到“幕后”,避免了因政府过多考虑自身政绩、较少考虑企业的市场化属性和利益要求而影响公共服务的可持续供给;二是社会力量由“配角”转为“主角”,既能减轻政府在财政、服务效能等方面的压力,又能充分发挥社会力量的能动性与专业性;三是社区居民从“被动”变为“主动”,使得公共服务的供给从单向输送、单边行动转变为主动参与和双向互动。Community canteens is a community public service.The study constructs a policy-oriented layout-social consideration binary analysis framework from the perspective of supply,taking two types of community canteens located in the same street town as examples.The study finds that:compared with the government-led model of community public service supply,the resident-led model of community public service supply has achieved better supply effects.Both supply methods involve social participation,professional operation,and mass evaluation,but the resident-led supply method has the following three advantages.First,the government moves from the“front stage”to the“back stage”,avoiding the government’s excessive consideration of its own performance and less consideration of the market attributes of enterprises and the pursuit of profits,which affects the sustainable supply of public services.Second,social forces move from“supporting roles”to“leading roles”,which can not only reduce the government’s pressure in fiscal and service efficiency aspects but also give full play to the initiative and professionalism of social forces.Third,community residents move from“passive”to“active”,making the supply of public services shift from one-way delivery and unilateral action to active participation and two-way interaction.

关 键 词：社区公共服务 供给 政府主导 居民主导 社区食堂 

分 类 号：D630[政治法律—政治学] D669.3[政治法律—中外政治制度] F719.3[经济管理—产业经济]