智慧治理:城市政府回应效率测度与空间格局——基于人民网领导留言板数据的中国城市实证  

SMART GOVERNANCE:MEASUREMENT OF GOVERNMENT RESPONSE EFFICIENCYAND SPATIAL PATTERN IN CITIES-AN EMPIRICAL STUDY OF CHINESE CITIESBASED ON THE MESSAGE BOARD FOR LEADERS OF PEOPLE'S DAILY ONLINE

作　　者：王彦开 WANG Yankai

机构地区：[1]华南理工大学建筑学院城市规划系

出　　处：《城市规划》2025年第2期74-82,共9页City Planning Review

摘　　要：为了能够实现简单且可靠地评估城市的政府回应效率,开发了一种能够同时结合回应时长与回应数量信息的量化方法:回应效率指数(Response Efficiency Index,REI)。基于REI的优越性能,揭示了中国350个城市政府回应效率的空间格局特征。研究表明:REI在衡量政府回应效率方面优于其他常见的指标,可用于支持智慧治理的评估与监测;中国城市政府回应效率的空间分布不均衡,省会城市的政府回应效率普遍较高,其他大部分城市的政府回应效率较低;相关性检验结果提供了政府回应效率与城市繁荣和人民幸福息息相关的证据。总体而言,REI为从事衡量和监测城市政府回应效率的相关部门和人员提供了新见解,研究结果也为智慧时代的城市规划与治理提供了基本的理论、方法与机制指导。To achieve a simple and reliable assessment of government response efficiency in cities,this paper proposes a quantitative method-Response Efficiency Index(REI)that combines response duration and response quantity.Based on the REI,we revealed the spatial patterns of government response efficiency of 350 cities in China.The results show that the REI outperforms other traditional indicators in measuring government response efficiency,making it suitable for supporting assessments and monitoring of smart governance initiatives.The spatial distribution of government response efficiency in Chinese cities is uneven,exhibiting higher response efficiency in provincial capitals compared to most other cities.Further correlation evaluation demonstrates a strong relationship between government response efficiency and both urban prosperity and residents'satisfaction.In summary,the REI offers a new tool to departments and practitioners working on measuring and monitoring government response efficiency,and these research findings provide fundamental theoretical,methodological,and institutional guidance for urban planning and governance in the smart era.

关 键 词：回应效率指数 政府回应效率 政府治理 空间格局 规划管理 智慧城市 智慧治理 

分 类 号：TU984[建筑科学—城市规划与设计] D630[政治法律—政治学]