Improving Complex Problem-Solving in Emergency Response:A Study of the Fire and Rescue Service in Sweden  

作　　者：Lotta Vylund Joel Jacobsson Tove Frykmer Kerstin Eriksson 

机构地区：[1]Division of Safety and Transport,RISE Research Institutes of Sweden,50115Boras,Sweden [2]Greater Gothenburg Fire and Rescue Service,40224 Gothenburg,Sweden [3]Southern Alvsborg's Rescue Service Association,50634 Boras,Sweden [4]Division of Fire Safety Engineering,Lund University,22100 Lund,Sweden [5]Division of Risk Management and Societal Safety,Lund University,22100 Lund,Sweden [6]Division of Built Environment,RISE Research Institutes of Sweden,50115Boras,Sweden

出　　处：《International Journal of Disaster Risk Science》2024年第6期867-878,共12页国际灾害风险科学学报(英文版)

基　　金：supported by Nord Forsk within the project Nordic Fire and Rescue Services in the Twenty First Century,No.97830;funded by Brandforsk(Swedish Fire Research Foundation);the MSB(Swedish Civil Contingencies Agency)。

摘　　要：This study explored how the Swedish Fire and Rescue Service identifies problems and implements necessary actions during complex problem-solving in emergencies,aiming to increase our understanding of this process.Primary and secondary data from large-scale fire events were analyzed,including semistructured interviews and incident reports.The concept of“possibility space”is applied to identify factors aff ecting complex problem-solving.This refers to the scope of action available at a specific point in time for a particular operation.The study identified eight factors,including problem identification,incident development,capability,collaboration,management,legal framework,logistics,and time available,that could either decrease or increase the scope of action.The findings contribute to an increased understanding of complex problem-solving in real-world environments and suggest that the possibility space could be a valuable tool for practitioners in enhancing problem-solving during emergency response.

关 键 词：Emergency response Fire and Rescue Service Possibility space Problem-solving Problem space Sweden 

分 类 号：TU998.1[建筑科学—市政工程] D753.2[政治法律—政治学]