Workplace bullying and its association with secondary traumatic stress and turnover intention among emergency and critical care nurses  

作　　者：Sandi Mashsha Ahmad Rayan Manal Hassan Baqeas Suhair Hussni Al-Ghabeesh Yasmeen Abu Sumaqa Nour Ali Assaf Alrida 

机构地区：[1]Pediatric Intensive Care Unit,Al Basheer Hospitals,Amman,Jordan [2]Community Mental Health Department,Faculty of Nursing,Zarqa University,Zarqa 132222,Jordan [3]School of Nursing and Midwifery,La Trobe University,Bundoora,VIC 3086,Australia [4]Faculty of Nursing,Al-Zaytoonah University of Jordan,Amman,Jordan [5]Applied Science Department,Ajloun University College,Al-Balqa Applied University,Ajloun,Jordan

出　　处：《Frontiers of Nursing》2025年第1期79-90,共12页护理前沿(英文)

摘　　要：Objective:This study aims to identify the prevalence of bullying in the workplace and to examine its association with turnover(TO)intention and secondary traumatic stress(STS)among Jordanian nurses employed in Emergency Departments(EDs)and critical care units(CCUs).Nurses employed in the EDs and CCUs are exposed to high levels of bullying behaviors that may contribute to STS,leading to high rates of TO.Methods:A descriptive cross-sectional design was used.A sample of 150 Jordanian nurses working in CCUs and EDs completed the study.Data collection was performed using the Demographical Questionnaire,the Negative Acts Questionnaire-Revised(NAQ-R),ProQOL scale,and TO scale.The IBM SPSS software was used to analyze data.Results:About 10.7%and 89.3%were categorized as“occasionally bullied”and“victims of workplace bullying”subsequently.Workplace bullying was positively associated with TO intention(r=0.46,P<0.001)and STS(r=0.36,P<0.001).TO was positively associated with STS(r=0.36,P<0.001).Bullying was a unique significant predictor of TO intention(t=4.59,B=0.34,P<0.001)and STS(t=4.15,B=0.34,P<0.001).Conclusions:Bullying behavior has negative adversarial effects on TO and the experience of STS.The prevalence of bullying behavior in the EDs and CCUs remains high despite the increasing awareness of its negative impacts.Healthcare organizations should put systems in place to ensure that zero-tolerance policy are monitored in terms of the effectiveness of its implementation.

关 键 词：critical care units emergency department STS turnover intention workplace bullying 

分 类 号：R47[医药卫生—护理学]