基于IPA的村民满意度研究——以广西林业定点帮扶环江县久乐村为例  

Study on Satisfaction Degree of Villagers Based on IPA-A Case Study of Forestry Targeted Assistance in Jiule Village,Huanjiang County,Guangxi

作　　者：邹庆浩 Zou Qinghao(Academy of National Forestry and Grassland Administration,Beijing 102600,China)

机构地区：[1]国家林业和草原局管理干部学院,北京102600

出　　处：《广西林业科学》2025年第1期94-100,共7页Guangxi Forestry Science

基　　金：广西林业科技项目[桂林科验字2024年(6)号]。

摘　　要：为了解广西壮族自治区林业局开展驻村定点帮扶工作取得的成效,以环江县久乐村为研究对象,采用层次分析(AHP)、模糊综合评价和重要性-表现分析(IPA)等方法,构建村民满意度评价指标体系,分析村民满意度及定点帮扶工作中的优势和不足。结果表明,久乐村村民总体满意度为4.358,处于满意以上水平,表明林业定点帮扶工作取得一定成效。村民满意度较高的指标为项目选择规划和政策制定,村民满意度较低的指标为林业技术培训和政策宣传。相关性分析结果表明,所有评价指标与村民满意度均呈极显著正相关。IPA评价模型显示,拨付帮扶资金数量和人均收入增长指标均位于第Ⅳ象限,为今后定点帮扶工作的重点。结合研究结果,提出多渠道促进村民就业增收、积极拓展资金帮扶渠道、持续开展技术培训和加大宣传等优化林业定点帮扶工作的建议。In order to study effectiveness of targeted assistance program in village conducted by Guangxi Forestry Bureau,taking Jiule village in Huanjiang county as research object,evaluation index system of satisfaction degree of villagers was established,and satisfaction degree of villagers,and strengths and weaknesses of targeted assistance program were analyzed by methods of analytic hierarchy process(AHP),fuzzy comprehensive evaluation and importance-performance analysis(IPA).Results showed that overall satisfaction degree of villagers in Jiule village was 4.358,which was above satisfactory level,indicating that forestry targeted assistance program achieved certain effectiveness.Villagers expressed higher satisfaction degrees with planning of project selection and policy formulation,and expressed lower satisfaction degrees with forestry technical training and policy publicity.Results of correlation analysis showed that all evaluation indexes exhibited extremely positive correlations with satisfaction degree of villagers.IPA evaluation model showed that amount of allocated assistance funds and income growth per capita were in QuadrantⅣand should be listed as focuses of targeted assistance program in the future.Based on research results,suggestions to optimize targeted assistance program were proposed including developing multiple channels to enhance employment and income growth of villagers,expanding funding assistance sources,continuing to carry out technical trainings and intensifying publicity.

关 键 词：林业定点帮扶 村民满意度 IPA分析 

分 类 号：F326.27[经济管理—产业经济]