麻醉恢复室预约系统应用于术后患者管理的效果评价  

Effects of the application of appointment system for anesthesia recovery patients in Post-Anesthesia Care Unit

作　　者：张晨[1] 何苗[1] 果旭[1] 康百慧 ZHANG Chen;HE Miao;GUO Xu;KANG Baihui(Department of Anesthesiology,Peking University People's Hospital,Beijing,100044,China)

机构地区：[1]北京大学人民医院麻醉科,北京市100044

出　　处：《中国护理管理》2025年第2期180-184,共5页Chinese Nursing Management

摘　　要：目的 :分析麻醉恢复室预约系统应用于术后患者管理的效果,以加快患者周转,并保障患者安全。方法 :以医院麻醉排班系统为支撑,构建麻醉恢复室预约系统,2023年6月将该系统应用于麻醉恢复室,比较系统应用前(2022年5月至2023年5月)及应用后(2023年6月至2024年6月)患者平均等候时长、预约内容错误率、医护人员满意度。结果 :应用麻醉恢复室预约系统后,患者平均等候时长由(13.26±3.44)min缩短至(8.89±2.83)min(P<0.05),预约错误率由0.84%降至0.37%(P<0.05),医护人员满意度由(2.70±0.81)分上升至(4.68±0.62)分(P<0.05)。结论 :麻醉恢复室预约系统优化了麻醉恢复室预约方式,有助于保障患者安全,加速患者周转,提高护理工作效率。Objective:To analyze the application effects of appointment system for anesthesia recovery patients in Post-Anesthesia Care Unit(PACU),in order to accelerate patients turnover and ensure patients safety.Methods:Based on the hospital anesthesia scheduling system,a PACU appointment system was constructed and used at June 2023.The application effects of the system was evaluated by comparing patient waiting time,appointment content error rate,staff satisfaction between May 2022 to May 2023 and June 2023 to June 2024.Results:One year after the application of the anesthesia appointment system,the average waiting time of patients was shortened from(13.26±3.44)min to(8.89±2.83)min(P<0.05).The error rate of appointment was reduced from 0.84%to 0.37%(P<0.05).The satisfaction of medical staff was improved from 2.70±0.81 to 4.68±0.62(P<0.05).Conclusion:PACU appointment system can optimize PACU appointment system,ensure patients safety,accelerate patients turnover,improve nursing work efficiency.

关 键 词：麻醉恢复室 预约系统 信息化 闭环管理 

分 类 号：R47[医药卫生—护理学] R197[医药卫生—临床医学]