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作 者:孙岩 徐诗枧 温雨竹 SUN Yan;XU Shi-jian;WEN Yu-zhu(P.E.Department,Changchun Normal University,Changchun,Jilin 130032,China;Faculty of Education,Yunnan Normal University,Kunming 650500,China)
机构地区:[1]长春师范大学体育学院,吉林长春130123 [2]云南师范大学教育学部,云南昆明650500
出 处:《吉林体育学院学报》2024年第6期39-46,共8页Journal of Jilin Sport University
基 金:吉林省体育局课题(项目编号:202323)。
摘 要:提供更高水平全民健身公共服务是新时代满足人民日益增长的健身需求的重要保障,也是实现健康中国、体育强国建设目标的重要支撑。探索科学的绩效评价方法是构建更高水平全民健身公共服务体系的关键。运用文献研究法、问卷调查法、数理模型分析法等,按照“概念模型—指标筛选—权重赋值”的思路,对概念模型进行主成分及因子分析。从服务感知性、服务民主性、服务回应性、服务质量、服务效率、服务保障等6大维度构建了更高水平全民健身公共服务绩效评价指标体系。结果表明:更高水平全民健身公共服务绩效评价指标体系具有科学性及可行性,不同维度间的服务期望及效用存在差异性,服务感知性对全民健身公共服务绩效存在较大影响。最后提出要完善服务体系标准、打造服务数字平台、健全服务保障机制、创新服务治理转型等具体路径,以此助推全民健身公共服务的更高水平发展。Providing higher-level public services for national fitness is an important guarantee to meet the people's growing fitness demands in the new era,and also a crucial support for achieving the goals of building a Healthy China and a strong sports nation.Exploring scientific performance evaluation methods is the key to constructing a higher-level public service system for national fitness.By employing methods such as literature research,questionnaire surveys,and mathematical model analysis,and following the train of thought of"conceptual model-indicator screening-weight assignment",principal component and factor analyses are conducted on the conceptual model.A performance evaluation indicator system for higher-level public services for national fitness has been constructed from six major dimensions,namely service perceptibility,service democracy,service responsiveness,service quality,service efficiency,and service guarantee.The results show that the performance evaluation indicator system for higher-level public services for national fitness is scientific and feasible,there are differences in service expectations and utilities among different dimensions,and service perceptibility has a significant impact on the performance of public services for national fitness.Finally,specific paths such as perfecting the standards of the service system,building a digital service platform,improving the service guarantee mechanism,and innovating service governance transformation are proposed to promote the higher-level development of public services for national fitness.
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