酒店业员工职场精神力与亲环境行为——基于数字连通性与多元时间观匹配的影响  

Hospitality Employees’Workplace Spirituality and Pro-environmental Behavior:The Effects of(in)Congruence between Digital Connectivity and Polychronicity

作　　者：刘培 穆雨婷 张李璐 张凌寒 LIU Pei;MU Yuting;ZHANG Lilu;ZHANG Linghan(School of Tourism Management,Sun Yat-sen University,Guangzhou 510275,China)

机构地区：[1]中山大学旅游学院,广东广州510275

出　　处：《旅游学刊》2025年第3期135-148,共14页Tourism Tribune

基　　金：国家自然科学基金项目“化解职场‘冷暴力’,拥抱文明:领导对下属之间无礼行为的反应机制、反应后效和反应有效性研究”(72202242)/“行为地理视角下的线性公共游憩空间冲突:形成过程与协调机制”(42201248)共同资助。

摘　　要：非工作时间的数字连通性已经得到广泛关注,但是鲜有研究关注数字连通性对酒店业员工的影响。文章基于个人-环境匹配理论,通过引入数字连通性-多元时间观匹配的视角,探讨两者的匹配对酒店业员工职场精神力和亲环境行为的影响。通过1项实验室实验和1项调研,并应用多项式回归和响应面分析技术,研究发现:数字连通性与多元时间观越匹配,员工职场精神力越高;在匹配情况下,两者水平越低,员工职场精神力越高;在不匹配情况下,高数字连通性-低多元时间观水平会引起更低的职场精神力;职场精神力起到中介作用。该研究从匹配视角探讨了数字连通性对酒店业员工的影响,为揭示数字连通性效应提供更加全面和辩证的视角。With the advent of the digital economy,it has become the norm for employees to rely on electronic communication devices to work from anywhere at any time.Consequently,it has become increasingly prevalent for companies to impose work-related demands on employees beyond their designated working hours,a phenomenon termed“digital connectivity”.Although considerable research has explored the impacts of digital connectivity,the specific effects within the hospitality industry,where overtime work remains a serious issue,have received scant attention.Furthermore,the findings of previous studies have been mixed.While some scholars have endeavored to elucidate that from the perspectives of the“double-edged sword effect”and“too much is not enough”,they have largely neglected to account for individual employee traits.Employees’polychronicity—their propensity to manage multiple tasks concurrently—may affect their perception and behavioral response towards digital connectivity.To bridge the gap,this study,adopting the person-environment fit theory,examined the(in)congruence effect of digital connectivity and polychronicity on employees’workplace spirituality and subsequent pro-environmental behavior.The hospitality industry,a pivotal pillar of the modern service sector,is confronted with a myriad of environmental challenges throughout its development.Employees play a crucial role as the primary implementers of environmental governance activities,directly influencing the environmental performance of their organizations through their behaviors.Therefore,a keen focus on employees’pro-environmental behaviors is of practical importance.Workplace spirituality among employees refers to the transcendent and interconnected inner experience that arises after they recognize the meaning and value of their work,team and enterprise.It may serve as a catalyst in prompting pro-environmental behavior.Utilizing the polynomial regression and response surface analysis,it conducted an experimental study comprising 176 hospita

关 键 词：数字连通性 多元时间观 个人-环境匹配理论 职场精神力 亲环境行为 

分 类 号：F59[经济管理—旅游管理]