“优位”与“弱势”:公共服务数字化转型中的基层政府处境及其调适  

The"Strengths"and"Weaknesses":The Situation and Adjustment of Grassroots Governments in the Digital Transformation of Public Services

作　　者：李阳 LI Yang

机构地区：[1]中共上海市委党校党的建设教研部 [2]复旦大学马克思主义学院

出　　处：《秘书》2025年第2期18-30,共13页Secretary

基　　金：国家社会科学基金青年项目“数字化背景下城市基层治理改革研究”(24CZZ059)。

摘　　要：基层公共服务数字化转型是推动国家治理现代化、提升公共服务供给水平的重要路径。基层政府在发起和推动公共服务数字化转型过程中,一方面处于贴近群众、辖区内部差异小、决策灵活的“优位”,另一方面面临权力薄弱、资源紧张、技术能力不足等“弱势”。这可能使得基层政府采取粗放式创新和权宜式治理的行为策略,进而陷入项目可持续性不足、技术与需求错配、创新的短视化等困境。通过保障资源供给、构建跨部门协作机制、推动技术能力建设等路径,能够在一定程度上缓解“优位”与“弱势”之间的结构性张力。未来,政策制定者应更加关注基层政府的实际情况,推动需求导向、持续性更强的数字化转型,从而实现基层公共服务的高效供给与长效治理。The digital transformation of grassroots public services is a crucial pathway to advancing national governance modernization and enhancing public service provision.Grassroots governments,by virtue of their proximity to communities,minimal jurisdictional discrepancies,and agile decision-making capabilities,are well-positioned to drive this transformation.However,they also face challenges such as limited authority,scarce resources,and inadequate technical skills.This situation may lead grassroots governments adopting a behavior strategy of extensive innovation and ad hoc governance,resulting in multiple challenges such as insufficient project sustainability,mismatch between technology and demand,and short-sighted innovation.To mitigate these structural tensions,it is vital to improve resource allocation,establish interdepartmental collaboration frameworks,and enhance technological capabilities.Future policy-making should focus more on the real conditions faced by grassroots governments,foster demand-driven and sustainable digital initiatives,and ensure the efficient and enduring governance of grassroots public services.

关 键 词：优位 弱势 数字化转型 基层公共服务 基层政府 技术治理 

分 类 号：F42[经济管理—产业经济]