基于数据驱动的铁路客运报销凭证数字化转型研究  

Digital Transformation of Railway Passenger Invoice Vouchers Based on Data-Driven Approach

作　　者：王红爱 张志强 朱颖婷 李士达 贾红玫 WANG Hongai;ZHANG Zhiqiang;ZHU Yingting;LI Shida;JIA Hongmei(Institute of Computing Technology,China Academy of Railway Sciences Corporation Limited,Beijing 100081,China;Tielv Technology Co.,Ltd.,China Academy of Railway Sciences Corporation Limited,Beijing 100081,China)

机构地区：[1]中国铁道科学研究院集团有限公司电子计算技术研究所,北京100081 [2]中国铁道科学研究院集团有限公司铁旅科技有限公司,北京100081

出　　处：《铁道运输与经济》2025年第4期196-204,共9页Railway Transport and Economy

基　　金：中国国家铁路集团有限公司科技研究开发计划课题(P2023W002)。

摘　　要：在信息化、数字化高速发展的时代,将业务数据化,用数据驱动业务发展,在智慧城市建设、智能交通发展中发挥着重要作用。铁路客运产品丰富,报销凭证类型众多,除购票报销凭证载明实名制信息外,其他仍有部分报销凭证信息不在客票系统中记录,无法关联到对应的车票及旅客信息,可能导致旅客报销不便。为此,基于数据驱动进行铁路客运报销凭证数字化转型研究,在分析客运报销凭证现状的基础上,采用“信息倒推—>建立元数据—>数据沉淀—>数据应用—>提升服务”五步法构建报销凭证数字化模型,以边缘计算、隐私保护以及交易完整等核心技术支持实现报销凭证数字化,通过实际应用验证了数字化模型的有效性。报销凭证数字化转型为业务互通提供了技术条件,为电子发票业务的全面推广奠定数据基础,为客运其他产品数字化转型提供思路和参考。In the era of rapid development of informatization and digitization,making business data digitized and driving business development with data play an important role in the construction of smart cities and the development of intelligent transportation.There are abundant products in railway passenger transportation and numerous types of invoice vouchers.The real name information is stated on the ticket purchase invoice voucher,but there is some invoice voucher information not recorded in the ticket system.Therefore,it is difficult to be associated with corresponding railway tickets and passenger information,which may cause inconvenience for the passenger.As a result,research on the digital transformation of railway passenger transport invoice vouchers based on a data-driven approach was conducted.The current situation of passenger transport invoice vouchers was analyzed,and the digital model of invoice vouchers was constructed using the five-step method of“information backtracking,metadata establishment,data precipitation,data application,and services improvement”.The core technologies such as edge computing,privacy protection,and transaction integrity were used to achieve the digitalization of invoice vouchers.The effectiveness of the digital model was verified through practical applications.The digital transformation of invoice vouchers provided technical conditions for business interoperability,laid the data foundation for the comprehensive promotion of electronic invoice business,and offered ideas and references for the digital transformation of other passenger transportation products.

关 键 词：铁路客运 数据驱动 报销凭证 数字化 元数据 数据沉淀 

分 类 号：U293.22[交通运输工程—交通运输规划与管理]