医疗陪诊服务的现实困境、国际经验及发展建议  

Study on the Realistic Dilemmas,International Experiences and Development Suggestions of Medical Accompanying Services

作　　者：荣海潮 刘逸天 谈在祥 RONG Haichao;LIU Yitian;TAN Zaixiang(School of Management,Xuzhou Medical University,Xuzhou Jiangsu 221004,China;不详)

机构地区：[1]徐州医科大学管理学院,江苏徐州221004 [2]徐州医科大学卫生政策与健康管理研究中心,江苏徐州221004 [3]徐州医科大学附属医院,江苏徐州221006

出　　处：《卫生经济研究》2025年第4期76-80,共5页

基　　金：江苏省卫生健康发展研究中心开放课题(JSHD202308)。

摘　　要：老年人等特殊群体在就医时会产生陪伴需求。新需求催生新市场,医疗陪诊服务应运而生。现阶段,我国医疗陪诊服务行业发展存在缺乏统一标准和市场规范、知晓度和社会公信力低、法律责任风险界定不清、无法满足健康弱势群体的需求等现实困境。借鉴美国、日本、韩国的陪诊服务模式及经验,提出我国医疗陪诊服务高质量发展的建议:统一陪诊服务行业标准,对陪诊师进行规范化培训;将陪诊师纳入职业目录,提高陪诊服务行业的公众知晓度;通过政府购买,将陪诊服务纳入普惠性服务范畴,使其成为我国医疗卫生服务体系的有益补充。Special groups such as the elderly will have the need for companionship when they seek medical treatment,and new demands will give rise to new markets,giving rise to medical accompanying services.At this stage,there are some realistic dilemmas in the development of medical accompanying service industry in China,such as lack of unified standards and market norms,low awareness and social credibility,unclear definition of legal liability and risk,and the inability to meet the needs of vulnerable health groups.Drawing on the models and experiences of medical accompanying services in the United States,Japan,and the Republic of Korea,the suggestions for the high-quality development of medical accompanying services in China are proposed.It is necessary to unify the standards of medical accompanying service industry and standardize the training for medical companions,incorporate medical companions into the occupational directory and increase the public awareness of medical accompanying service industry,and incorporate medical accompanying services into the scope of universal services through government purchase,so as to make it become a useful supplement to medical and health care service system in China.

关 键 词：陪诊服务 陪诊师 医疗卫生 银发经济 

分 类 号：R19[医药卫生—卫生事业管理]