“云数智”融合驱动的知识服务价值共创模型与生态系统构建  

Knowledge Service Value Co-creation Model and Ecosystem Construction Driven by“Cloud Digital Intelligence”Fusion

作　　者：任萍萍[1] 赵宁[2] Ren Pingping;Zhao Ning(Harbin University of Science and Technology,Heilongjiang Harbin 150080;Library,Harbin Institute of Technology,Heilongjiang Harbin 150001)

机构地区：[1]哈尔滨理工大学,黑龙江哈尔滨150080 [2]哈尔滨工业大学图书馆,黑龙江哈尔滨150001

出　　处：《情报理论与实践》2025年第4期98-106,134,共10页Information Studies:Theory & Application

基　　金：黑龙江省哲学社会科学研究规划项目“云数智融合驱动下的智慧图书馆转型升级模式与创新路径研究”的成果之一,项目编号:21TQE357。

摘　　要：[目的/意义]本文聚焦于“云数智”融合范式下的智慧图书馆知识服务共创体系构建,旨在整合价值共创与协同理论,揭示智慧图书馆在“云数智”创新生态下的知识服务模式转型与效能提升路径。[方法/过程]审视智慧图书馆知识服务的价值共创基础、实现路径、交互关系及影响因素,构建价值共创系统模型,提出运行机制与策略优化方案,以优化服务效能,激发创新潜力,提升高等教育机构核心竞争力。[结果/结论]智慧图书馆作为知识共创生态系统的核心节点,需重视制度建设与服务创新,依托多主体协作推动知识服务生态系统稳健可持续发展,为智慧图书馆4.0建设提供理论支撑与实践指导。[Purpose/significance]The research focuses on the construction of knowledge service co-creation system of smart library under the“cloud digital intelligence”integration paradigm,aiming to reveal the transformation and efficiency improvement of knowledge service mode of university library under the“cloud digital intelligence”innovation ecology by integrating the theory of value co creation elements and synergy theory.[Method/process]The research examined the value co creation foundation,implementation path,interaction relationship and influencing factors of the knowledge service of Smart Library,constructed the value co creation system model,and proposed the operation mechanism and strategy optimization scheme to enhance the core competitiveness of higher education institutions,optimize service efficiency,and stimulate innovation ability.[Result/conclusion]As the core node of knowledge co-creation ecosystem,smart library needs to pay attention to system construction and service innovation,rely on multi-agent cooperation to promote the steady and sustainable development of knowledge service ecosystem,and provide theoretical support and practical guidance for the construction of smart library 4.0.

关 键 词：智慧图书馆 知识服务模式 生态系统 价值共创 协同理论 

分 类 号：G25[文化科学—图书馆学]