实践中的包容——面向弱势群体的数字包容测量研究  

Research on Measuring Digital Inclusion for Disadvantaged Groups

作　　者：张钰浩 贾诗威 韩艳芳[3] 闫慧[2] ZHANG Yuhao;JIA Shiwei;HAN Yanfang;YAN Hui

机构地区：[1]北京大学信息管理系 [2]中国人民大学信息资源管理学院 [3]华中师范大学信息管理学院

出　　处：《图书馆论坛》2025年第4期71-80,共10页Library Tribune

基　　金：中国人民大学科学研究基金面上项目“新兴技术背景下网络素养教育实证研究”(项目编号:22XNA038)研究成果。

摘　　要：数字包容是解决数字鸿沟的有效方法,如何衡量当前社会的数字包容成为关键问题。文章采用归纳性内容分析法,面向非网民群体、老年群体、青少年群体和农村群体四类数字弱势群体,对66份由CNNIC发布的互联网发展状况研究报告进行分析;通过“包容框架-包容层次-目标群体”三个维度总结报告中面向弱势群体的数字包容测量情况。文章以实践报告验证数字包容三维分析框架的有效性,发现我国实践中的数字包容测量与相关政策制定之间是相互支持关系,但当前测量存在数字弱势群体覆盖面窄、测量维度分布不均衡的问题。Digital inclusion is an effective approach to bridging the digital divide.As a global concern,measuring the extent of digital inclusion has become a key issue.By means of inductive content analysis,this study examines 66 research reports on Internet development released by the China Internet Network Information Center(CNNIC),focusing on four digitally disadvantaged groups:non-Internet users,senior citizens,young people,and rural residents.From the perspective of“inclusion framework-inclusion levels-target group”,it summarizes the measurement of digital inclusion for disadvantaged groups in the reports.This paper validates the effectiveness of the three-dimensional analytical framework for measuring digital inclusion by analyzing these reports.It also demonstrates a mutually supportive relationship between digital inclusion measurement and related policy development.However,there are some challenges with current measurements,such as limited coverage of disadvantaged groups and uneven distribution of measurement dimensions.

关 键 词：数字包容 数字鸿沟 弱势群体 

分 类 号：G206[文化科学—传播学] G203