数字互动:一个新的数字不平等分析维度  

Digital Interaction:A New Dimension for Analyzing Digital Inequality

作　　者：张钰浩 闫慧[2] Zhang Yuhao;Yan Hui(Department of Information Management,Peking University,Beijing,100871;School of Information Resource Management,Renmin University of China,Beijing,100872)

机构地区：[1]北京大学信息管理系,北京100871 [2]中国人民大学信息资源管理学院,北京100872

出　　处：《信息资源管理学报》2025年第2期36-45,共10页Journal of Information Resources Management

基　　金：国家社会科学基金2023年重点项目“人工智能对国民经济的颠覆性影响及信息治理研究”(23AZD093)研究成果。

摘　　要：本研究旨在发展数字互动的概念,以此丰富数字不平等的内涵和外延,推动数字不平等的理论研究。结合运用半结构化访谈法和日记法,分别对43名受访者和18名记录者进行数据收集,使用归纳内容分析法对所获得的研究数据进行定性分析,以实现结构化拆解数字互动表现的目标;构建数字互动的三维分析框架,包括互动类型、互动主体关系和互动内容三大类别,其中,互动类型涵盖数字受助、施助、共享、竞争、合作、限制、冲突、顺应、模仿和交换10个子类别,互动主体关系分为强关系和弱关系,互动内容包括设备、网络服务、应用类型与具体应用、功能和信息5个子类别,为后续测量框架的发展提供理论基础,并在此基础上探讨数字互动如何影响数字不平等。研究结果能为政策制定者、研究者和社会工作者提供参考,以设计出更有效的干预措施,缩小数字鸿沟,推动社会公平。With the rapid development of Information and Communication Technology,accelerating digital development and building Digital China is one of our country’s important development goals.Narrowing the digital divide and reducing digital poverty are key measures to achieve this goal.This study aims to develop the concept of digital interaction,thereby enriching the connotations and scope of digital inequality and advancing theoretical research on digital inequality.Based on the theoretical framework related to social support and social interaction,this study utilizes a combination of semi-structured interview methods and diary methods.Data was collected from 43 interviewees and 18 recorders through various means such as audio recordings,text,and images.The aim was to explore and analyze the manifestations of digital interaction across different age groups.The study constructed a three-dimensional theoretical framework to describe digital interaction,identifying three main categories:interaction types,ties between interaction participants,and interaction content.The interaction types encompass ten subcategories:receiving help,offering help,digital sharing,digital competition,digital cooperation,digital restriction,digital conflict,digital compliance,digital imitation,and digital exchange.The relationships between interaction participants include two subcategories:strong ties and weak ties.The interaction content comprises five subcategories:devices,networks,applications,functions,and information.This research provides a theoretical foundation for the development of subsequent measurement frameworks and explores how digital interaction influences digital inequality.The findings offer valuable insights for policymakers,researchers,and social workers in designing more effective interventions to bridge the digital divide and promote social equity.

关 键 词：社会互动 社会支持 数字互动 数字不平等 数字鸿沟 

分 类 号：G252.0[文化科学—图书馆学]