医院后勤综合管理决策优化研究  

Optimization research on comprehensive logistics management decision-making in hospitals

作　　者：刘颖 李志坚 黄锐 田红亮 吕丹 高磊 陶婉菊 LIU Ying;LI Zhijian;HUANG Rui;TIAN Hongliang;LV Dan;GAO Lei;TAO Wanju(The First Affiliated Hospital of Guizhou University of Traditional Chinese Medicine,Guiyang,Guizhou Province,550000,PRC)

机构地区：[1]贵州中医药大学第一附属医院,贵州省贵阳市550000

出　　处：《中国医院》2025年第5期94-97,共4页Chinese Hospitals

基　　金：国家卫生健康委医院管理研究所2023公立医院后勤精细化管理项目(GYZ2023HQ17);国家卫生健康委卫生健康标准前期研究项目“医院建筑设备管理系统技术标准研究”([2024]55号)。

摘　　要：医院后勤是医院运营的重要保障,其管理水平直接影响着医院的医疗服务质量、运营效率和经济效益。然而,传统的医院后勤管理模式存在管理效率低下、资源浪费、信息化程度不足、缺乏科学决策支持等问题,亟需对医院后勤综合管理决策进行优化研究,构建科学合理的决策优化策略。本研究分析了医院后勤管理现状和存在问题,介绍了国家相关政策对医院后勤管理改革的指导方向,通过文献综述总结了医院后勤管理模式创新、信息化建设、人员管理、成本控制与绩效评价等方面的研究成果,在此基础上从物资管理、设备管理、环境管理、安全管理和服务管理5方面提出医院后勤综合管理决策优化策略。最后,通过1所三级甲等医院的实证案例,验证决策优化策略的科学性和实用性。Hospital logistics is a crucial support for hospital operations,with its management level directly affecting medical service quality,operational efficiency,and economic performance.However,traditional logistics management models face issues such as low efficiency,resource waste,insufficient informatization,and lack of scientific decision-making support.Thus,optimizing comprehensive logistics management decisions is urgently needed.This study analyzes the current situation and challenges of hospital logistics management,introduces the national policy guidance for hospital logistics reform,and summarizes research achievements in management model innovation,informatization,personnel management,cost control,and performance evaluation through literature review.Based on this,optimization strategies are proposed in five areas:material management,equipment management,environmental management,safety management,and service management.Finally,the scientificity and practicality of the proposed strategies are validated through an empirical case of a GradeⅢLevel A Hospital.

关 键 词：医院后勤 后勤管理 运营效率 成本控制 

分 类 号：R197[医药卫生—卫生事业管理]