2023年四川省重点人群基本公共卫生服务知晓率及满意度调查分析  

Survey and analysis on the knowledge rate and satisfaction of basic public health services of key population groups in Sichuan Province in 2023

作　　者：桑振修[1] 付清培[1] 梁锦铭[1] 张靖静[1] 丁梅 金必辉[1] SANG Zhenxiu;FU Qingpei;LIANG Jinming;ZHANG Jingjing;DING Mei;JIN Bihui(Sichuan Center for Disease Control and Prevention,Chengdu 610041,Sichuan Province,China)

机构地区：[1]四川省疾病预防控制中心,成都610041

出　　处：《预防医学情报杂志》2025年第4期507-514,共8页Journal of Preventive Medicine Information

摘　　要：目的了解四川省重点人群对国家基本公共卫生服务的知晓与满意度情况,从而为进一步提高基本公共卫生服务质量提供参考依据。方法采用系统随机抽样的方法于2023年10月在四川全省21个市州开展人工智能外呼语音电话调查,采用统一的调查问卷收集调查对象的人口学特征、基本公共卫生服务知晓情况、接受情况、满意情况等信息。采用构成比对四川省老年人、高血压患者、糖尿病患者等重点人群的人口学特征、知晓率及满意度分布进行描述,采用χ^(2)检验或趋势χ^(2)检验分析不同性别、年龄、市州的重点人群在知晓率及满意度上的分布差异。软件检验水准α=0.05。结果2023年四川省老年人对国家基本公共卫生服务项目的总体知晓率为50.24%,满意度为97.77%;男性知晓率(54.85%)高于女性(45.44%),差异有统计学意义(χ^(2)=32.528,P<0.001)。成都市老年人对基本公卫服务的知晓率最高(68.69%),乐山市老年人对基本公卫服务的满意度最高(100%)。高血压患者对国家基本公共卫生服务项目的总体知晓率为54.93%,满意度为97.22%;男性知晓率(59.43%)高于女性患者(50.75%),差异有统计学意义(χ^(2)=35.234,P<0.001);女性满意度(97.76%)高于男性患者(96.64%),差异有统计学意义(χ^(2)=5.319,P=0.021);35~44岁年龄组患者知晓率最高(73.79%),65岁及以上年龄组患者知晓率最低(45.16%);成都市高血压患者对基本公卫服务的知晓率(77.87%)和满意度(100%)最高。糖尿病患者对国家基本公共卫生服务项目的总体知晓率为54.06%,满意度为96.71%;男性知晓率(57.13%)高于女性患者(51.12%),差异有统计学意义(χ^(2)=16.228,P<0.001);女性满意度(97.85%)高于男性患者(95.52%),差异有统计学意义(χ^(2)=18.977,P<0.001);35~44岁年龄组患者知晓率最高(61.41%)、接受公卫服务人数最高(88.04%);成都市糖尿病患者对基本公卫服务的知晓率最高(78.35%),泸州市糖�Objective To understand the awareness of knowledge and satisfaction of key populations of Sichuan province on the national basic public health services,so as to provide a reference basis for further improving the quality of basic public health services.Methods A systematic random sampling method was used to conduct an artificial intelligence outbound voice telephone survey in October 2023 in 21 cities and states in the province,and a unified questionnaire was used to collect information on demographic characteristics,knowledge,acceptance,and satisfaction of basic public health services from the survey respondents.Composition ratios were used to describe the distribution of demographic characteristics,knowledge rate and satisfaction of key populations such as the elderly,hypertensive patients and diabetic patients in Sichuan province,and theχ^(2)test or trendχ^(2)test was used to analyze the differences in the distribution of knowledge rate and satisfaction among key populations of different genders,ages,and municipalities and states.The test levelα=0.05.Results The overall knowledge rate of the national basic public health service program among the elderly in Sichuan province in 2023 was 50.24%,and the satisfaction rate was97.77%;The knowledge rate of males(54.85%)was higher than that of females(45.44%),and the difference was considered statistically significant(χ^(2)=32.528,P<0.001).Elderly people in Chengdu city had the highest knowledge rate of basic public health services(68.69%),and elderly people in Leshan city had the highest satisfaction rate of basic public health services(100%).The overall knowledge rate of hypertensive patients about the national basic public health service program was 54.93%,and the satisfaction rate was 97.22%;The knowledge rate of male(59.43%)was higher than that of female patients(50.75%),and the difference was considered statistically significant(χ^(2)=35.234,P<0.001);the satisfaction rate of female(97.76%)was higher than that of male patients(96.64%),and the difference was c

关 键 词：基本公共卫生服务 知晓率 满意度 

分 类 号：R197[医药卫生—卫生事业管理]