量化自我设备用户满意度的关键因素解构:基于感知示能性的实证研究  

Deconstructing the Key Factors Influencing User Satisfaction with Quantified Self Devices:An Empirical Study Based on Perceived Affordance

作　　者：李加陈 王煜霞 韩毅 LI Jia-chen;WANG Yu-xia;HAN Yi(Business College,Southwest University,Chongqing,402460,China;School of Journalism and Communication,Southwest University,Chongqing,400715,China)

机构地区：[1]西南大学商贸学院,重庆402460 [2]西南大学新闻传媒学院,重庆400715

出　　处：《西华大学学报(哲学社会科学版)》2025年第3期15-27,共13页Journal of Xihua University(Philosophy & Social Sciences)

摘　　要：量化自我是个人借助可穿戴设备等工具进行自我健康管理的重要途径,厘清可穿戴设备各功能要素的重要程度以及其对用户满意评价的组合路径影响对品牌方优化产品设计、提升用户量化自我体验具有重要意义。文章以感知示能性理论为基础,从访谈和文献中归纳出影响量化自我设备的5个一级要素和18个二级要素,并分别从专家、用户两个层面出发,使用层次分析法和csQCA方法进行实证分析,以明确各要素的权重排序及影响用户做出满意评价的要素组合路径。研究结果显示,感知认知示能性在5个一级要素中权重最高,便捷操作在18个二级要素中权重最高,5个一级要素共有4条组合路径影响用户的满意评价。Quantified Self(QS)is a critical approach for individuals managing their personal health through wearable devices.Un-derstanding the functional elements in these devices and the way their configurations influence user satisfaction is essential for optimiz-ing product design and enhancing the self-quantification experience.Grounded in the theory of Perceived Affordance,this study identi-fies five primary elements and eighteen secondary elements that affect QS devices,based on insights gathered through interviews and a review of relevant literature.Empirical analyses were conducted from both expert and user perspectives using the Analytic Hierarchy Process(AHP)and crisp-set Qualitative Comparative Analysis(csQCA)to rank these elements and map the configurational pathways leading to user satisfaction.The results reveal that perceived cognitive affordance is the most influential among the five primary ele-ments,while convenient operation is the top-rated secondary element.Additionally,four distinct configurational paths based on the primary elements significantly impact user satisfaction evaluations.

关 键 词：量化自我 可穿戴设备 感知示能性 层次分析法 csQCA 

分 类 号：G252[文化科学—图书馆学]