医疗集团全面质量管理体系信息化建设与应用  

Construction and Application of the Information System for Total Quality Management System in Medical Group

作　　者：靳巍巍 黄晓冉 喻雅兰 张婷 李晓莉 马西文 JIN Weiwei;HUANG Xiaoran;YU Yalan(Zhengzhou Central Hospital Affiliated to Zhengzhou University,Zhengzhou,Henan,450000,China;不详)

机构地区：[1]郑州大学附属郑州中心医院,河南郑州450000

出　　处：《中国卫生质量管理》2025年第4期56-59,共4页Chinese Health Quality Management

摘　　要：基于全面质量管理和信息化视角,运用PDCA循环和三级医院评审标准,构建全面质量管理系统(P、D、A)和查检(C)系统相互支撑的信息化系统,涵盖文件管理、会议管理、指标管理、评审管理、质量改进五大功能。通过实际应用,实现了院科两级和“决策层、控制层、执行层”三层的全面质量管理信息化质控,使日常管理与周期评审、基础质控与重点质控紧密结合,医疗集团质量管理实现闭环控制,提升了质量管理效能。From the perspectives of total quality management and informatization,based on the PDCA cycle and the accreditation standards for tertiary hospitals,an information system has been constructed,which supports both the total quality management system(P,D,A)and the check(C)system.This system covers five major functions:document management,meeting management,indicator management,accreditation management,and quality improvement.Through practical application,it has achieved information-based quality control for total quality management at both the hospital and department levels,as well as across the three layers of"decision-making,control,and execution".This system closely combines daily management with periodic accreditation,and basic quality control with key quality control,enabling closed-loop control of quality management within the medical group and enhancing the efficiency of quality management.

关 键 词：全面质量管理 信息化 PDCA 医院评审 医疗集团 

分 类 号：R197.323[医药卫生—卫生事业管理]