临床科与医技科相互间服务质量满意度的调查研究  

Survey on Satisfaction of Mutual Service Quality between Clinical Departments and Medical Technologic Departments.

作　　者：袁晔[1] 顾启明[1] 

机构地区：[1]济南军区总医院,山东济南250031

出　　处：《中国卫生事业管理》2003年第5期277-277,306,共2页Chinese Health Service Management

摘　　要：通过某医院对临床科与医技科相互间服务质量满意度的调查 ,发现二者之间在工作配合协调方面 ,均不同程度的存在着一些不被人们所重视的问题。文章分析了存在问题的原因 ,并针对性的提出了改进措施。Through investigating satisfaction of mutual service quality between clinical departments and medical technologic departments in a hospital, we find out some ignored problems, such as cooperation between the two kinds of departments. We analyze the reasons causing the problems and put forward some measures. Authors′ address The General Hospital of Jinan Command, Jinan, Shandong Province, P.R. China.

关 键 词：临床科 医技科 服务质量 满意度 调查 研究 

分 类 号：R197.3[医药卫生—卫生事业管理]