基于“读者-资源-馆员”的高校图书馆读者服务工作思考  

Consideration of University Library Service Based on “Readers-Resource-Librarian”

作　　者：龚丽萍[1] 余丰民[1] 

机构地区：[1]浙江树人大学图书馆,浙江杭州310015

出　　处：《浙江树人大学学报（自然科学版）》2015年第4期30-32,共3页Journal of Zhejiang Shuren University(Acta Scientiarum Naturalium)

摘　　要：通过对浙江树人大学图书馆读者服务工作的梳理,找出存在的问题与不足,提出以读者为中心、以资源建设为载体、以馆员培训为抓手,从三位一体出发来改善并提升读者服务质量,以吸引读者走进图书馆、利用图书馆.Through the analysis of the reader service management in Zhejiang Shuren University Library,it discovers the existing problems and shortcomings.It proposes to improve and enhance reader service quality by adopting the principles of reader as the center,resource building as the carrier and librarian training as the starting point,so as to attract more readers into the library and to use the library.

关 键 词：高校图书馆 读者服务 服务质量 浙江树人大学图书馆 

分 类 号：G252[文化科学—图书馆学] G258.6