基于作业质量成本的质量改进决策模型研究  

Decision-Making Model of Quality Improvement Based on Quality Cost

作　　者：姜南[1] 唐晓青[1] 

机构地区：[1]北京航空航天大学机械工程及自动化学院,北京100083

出　　处：《计算机集成制造系统-CIMS》2003年第10期849-853,共5页

摘　　要：根据质量改进的经济特性,提出了应用质量成本可以为质量改进决策提供有效依据的观点,论证了传统的质量成本分析具有狭隘且针对性不强的缺点。基于过程的思想,综合考察产品的实现过程,提出了"基于作业的质量活动链"的概念,并在此基础上建立了作业质量成本管理体系。论述了各项活动发生的质量成本是相互影响的,要从全局的角度系统地对质量成本进行分析。研究了一种基于作业质量成本的,主要由质量成本数据库、质量改进决策支持系统、预测系统组成的质量改进决策模型,为基于作业质量成本分析的质量目标优化、质量改进方案设计提供了方法。According to the economic characteristic of quality improvements, an idea to use quality cost data as the base to make decisions on quality improvements is presented. After analyzing the drawbacks of the traditional analysis of quality cost, the paper reviews the whole realization process of products and introduces the concept of quality activity chain. The quality cost system can be set up based on quality activity chain. The paper also points out that the quality cost occurred in quality activities may have great effect on one another, so the analysis of quality cost must be carried out systematically. A decision-making model of quality improvements based on quality cost is researched, which consists of the quality cost database, decision-support system of quality improvements, and estimation system, and then the procedure using the model is described subsequently. This model can be used in the analysis of quality cost data to define the optimization goal of quality management, and to provide the bases to make decisions on quality improvements.

关 键 词：质量活动链 质量改进 质量成本 决策模型 

分 类 号：F406.3[经济管理—产业经济]