优化管理模式 提高服务水平  

Optimize Our Management and Improve Our Service

作　　者：田燕[1] 肖谦[1] 

机构地区：[1]广州军区广州总医院信息科,广州510010

出　　处：《解放军医院管理杂志》2000年第6期424-425,共2页Hospital Administration Journal of Chinese People's Liberation Army

摘　　要：以“军字一号”工程为契机，充分利用网络功能，对门诊就医模式进行了大胆的改革，从根本上解决了门诊就诊长期存在的挂号、交费、取药时间长，看病时间短的“三长一短”现象，深受病人欢迎，取得了很好的经济效益和社会效益。After the application of the 'No 1 Military' project, we made full use of the network and boldly reformed the mode of outpatient service. This basically solved the long existing problem of long waiting time in registration, paying and drug obtaining and short time in diagnosis and treatment, and was wel- come by patients, meantime, economic and social benefits were obtained.

关 键 词：服务水平 医院 “军字一号”工程 管理模式 改革 

分 类 号：R197.324[医药卫生—卫生事业管理]