努力创新工作思路,提高读者满足率——由图书拒借率引起的思考  

To Make a Great Effort to Innovate upon Work,To Increase Readers' Satisfaction Ratio--Thoughts on the ration of refusing library books

作　　者：刘宝娟[1] 阴月华[1] 

机构地区：[1]保定师范专科学校图书馆,河北保定071051

出　　处：《保定师范专科学校学报》2003年第4期103-105,共3页Journal of Baoding Teachers College

摘　　要：分析了图书馆图书拒借现象产生的原因,讨论了提高读者满足率的措施和方法。In this thesis the authors make an analysis on the reasons for the ph enomenon of refusing library books.Furthermore they put forward measuements and ways so as to increase readers' satisfaction ratio.

关 键 词：高校 图书馆 图书借阅率 读者满足率 开架借阅 文献检索教育 

分 类 号：G252[文化科学—图书馆学] G258.6